Great staff, great location, clean and convenient. I've stayed here many times and have always enjoyed my stays. more

We are Priority Club members and essentially are fans of Holiday Inn Express, but this franchise was not up to the usual standard. The TV was very dark and hard to see. We notified the desk, but it was never fixed. Also, the rate charged was not the rate quoted on the internet site. Otherwise, room and breakfast were fine... more

Holiday Inn Express – Mountainview, CA “Good Bargain” We have stayed at this Holiday Inn several times and each time was pleasurable. Our main reason for staying there this time was for Stanford graduation. It is about a 5-7 minute drive from campus. As always, a very friendly Indian staff at front desk. Very knowledgeable of the area. We had... more

I just spent 3 nights at the Holiday Inn express. I wasn't pleased at all with this hotel. When I checked in, the room was 91 degrees. I know it is hot, but it you are going to have guest in a room turn on the a/c. The hallways were not very cool either. I was staying for business and... more

I had made a reservation for a room with a King sized bed and a Jacuzzi. Upon check-in, the lady was very welcoming and said, Because you are a priority club member, we've upgraded you to a suite. The room was spacious, but I could not find the jacuzzi. Upon check-out the clerk asked how my stay was and I... more

This hotel is being run into the ground. They are not taking care of the property. On arrival, I tripped on a pole left in the parking lot. I got a minor sprain from this. I indicated to the staff they had a safety problem. The reaction, a blank stare. They didn't have a clue on how to fix a... more

This was my second stay at this hotel, and it was better than the first. After checking into our room, the shift manager called to ask if everything was satisfactory. It indeed was. The room was clean, well lit, the bed very comfortable. Even though the hotel is located right on El Camino Real, we could not hear any traffic... more

We have never stayed in an HI Express before. We needed a hotel in the Palo Alto - Mountain View area that could accommodate our 5 person family without having to add a second room. This was a perfect fit for us at a reasonable price. We paid 125 a night on the weekdays and 119 for Friday, Saturday, and... more

My brother required a major surgery at Stanford Hospital. I regularly stay at Holiday Inn Express so I booked the closest one to the hospital and I was really glad I did!. The front desk manager and staff was really empathetic to my situation and upgraded my room to a suite which worked out really well for my family. The... more