I highly recommend this hotel. - Staff was very friendly, eager to please, capable and efficient. - Rooms (newly renovated) were quiet, well appointed, tasteful, and welcoming - 40inch LG flat screen TV - Location is excellent - shops, restaurants a nice stroll away I was hosting a group of 3 Japanese colleagues - they also remarked on their great... more

Tis hotel is in a perfect location right around the corner from the pier 2min walk reception was very welcoming car parking is $5 pd but this was fine as everything else was good we had a new big room so lots of soft furnishings and huge bed view was onto a sidewalk if you looked left you saw the... more

The location of this hotel is great - right across the road from Santa Monica Pier, close to 3rd Avenue. It is right by the freeway and our room looked over the freeway but there was very little noise - I think the rooms are at least double glazed. The pool is right by the freeway too (and access is... more

We found this hotel to be just fine for what we wanted as a small part of a multi stop holiday around California. It was a good location for getting to beach and within easy walking distance of plenty of places to eat & drink. It was what you expect from a big chain hotel – good clean standard but... more

Myself and my boyfriend stayed for two nights at the Holiday Inn. The location was great as it is right next to the beach and pier. The room was very spacious, clean and newly decorated. Although our window did primarly overlook a busy road, there was no noise disturbance and still a view beyond this of the sea. We found... more

We arrived in Santa Monica 6 Sept and got a shuttle bus $16 pp to get us to the Holiday Inn. The journey took 1.5 hrs as it dropped everyone off before us. We were short changed by 13$ so used a taxis for return journey which took 20 mins and cost $40. My advice is to use a taxis... more

expensive, noisy, maids did not try, valet never got our car several times, no sound proofing, broken refrigerator, no vent in bathroom leading to stuffy bedroom, toilet nearly overflowed, too sensitive handle in shower , gratis internet was mostly unavailable, not me but another person checking in with a valid reservation was told that the hotel was overbooked and that... more

I booked a few days on my PC points for a layover on business. Got free parking and an upgraded ocean view room (albeit a side view, it was still a view). The parking at the hotel is a little tight, but accessible. There's a lot of construction around there right now, but I was never in my hotel during... more

The hotel is good for Santa Monica where it seems there is shortage of acceptable hotels. But average and expensive by other standards. This is a pity as Santa Monica is a prime location to spend time and to explore the Los Angeles area. Hotel prices are very high, we paid more than $300 per day (tax included) without breakfast... more