This hotel is well-placed for Mystic, has a great self-serve breakfast included with Starbuck's coffee. Bit of a blip when the reception thought the agent hadn't paid the bill but was sorted out extremely well by the excellent office staff. Our room was a great size and very well thought out in its layout and interior decor. Pool was welcome... more

I stayed at this hotel because it was the hotel that all wedding guests and the party stayed at. We had a king size bedroom, and the size is amazing! It's definitely open and spacious. I loved the decor - tans, dark wood, blue and oranges. I LOVED the bathrooms, not sure why the others said it was dark, maybe... more

The Hyatt Place in Mystic is a very nice hotel. All Hyatt Places look the same - very modern decor throughout. Hotel was very clean and the room was large and comfortable. Bed's were comfortable as well. Plasma TV was a plus. Continental breakfast was fine. Location is very close to Old Mystic (less than 1 mile) and downtown mystic... more

I booked this hotel based on the Hyatt name and I found the price to be better than the Hilton. While I must say that while our room was very nice in size, the bathroom was very dark and dull. The overhead fan was so noisy, you couldn't even concentrate on going to the bathroom. Actually the room was big... more

Unfortunate experience that we won't repeat ever again. Look, the room layouts are generous space-wise and each room has a nice LG Plasma TV, but here is a quick breakdown of the issues: 1) Location - not in walking distance of town as the hotel claims...right off the highway, roughly 1.5 miles from downtown Mystic. 2) Service - TERRIBLE, the... more

Our stay at this hotel was just okay. While the hotel is newly renovated and fresh looking in the lobby, some room / housekeeping issues need to be addressed. The bathroom was a bit outdated and had a horrible "dirty sewer" odor, we found two used drinking glasses under our bed (from a prevoius guest), cobwebs by the airconditioning unit,... more

I have stayed at plenty of Hyatts but not a Hyatt Place. I was a little worried since Hyatts don't impress me very much but this place was quite good. The lobby and the room are cool - modern and practical. Room was spacious with a sectional that opened up to a bed. Huge flat screen. Breakfast in the lobby... more

We stayed with our two teenage kids for 3 nights during a tour of the East coast. The room was very clean - the family rooms are really spacious with two double beds, a living area, large flatscreen tv, fridge & coffee-maker. The free internet and continental breakfast are also great considering the reasonable price of the room. We found... more

The Hyatt Place was a decent, clean hotel for the most part but had some problems. When booking this hotel online, we received a confirmation that stated a smoking room was requested. When we checked in, they told us that a smoking room was not available since they only had one smoking room and it would be occupied for quite... more