After one of us was burned by a faulty lamp, and several other room deficiencies were called to management's attention as the lamp was returned to the desk , they agreed to get maintenance while we were out. 3 hours later, we returned. Nothing had been done. Next morning, the coffee maker flooded the counter. At checkout we asked the... more

We found the room not to be the cleanest we've ever seen. There was hair on the bathroom floor the first time I went into it, so I know it wasn't from either of us. We had a kingsized bed with only two pillows on it. When we asked for more, we were told they had no more pillows to... more

The exterior of the place gives a good first impression. I was willing to pay the $12/night premium compared to a competitor down the street because the price included a continental breakfast. After checking in I asked about the pool and was told they didn't have one. I'll take credit for this mistake because I didn't ask earlier. It wasn't... more