I was a bit worried to stay at this hotels after reading some of the reviews but it turn out to be 4 wonderful days. We got a very nice room, not ocean view but large, comfortable and very clean. The staff is very helpfull and polite. The breakfast buffet is great and they are very helpfull heating baby bottles.... more

Having read several reviews before we left we were slightly prepared for the worse but this was not the case. Firstly every staff member that we met, be it the front desk, the bar staff, pool staff, waitresses, conceirge were extremely polite and helpful. Our room was clean and of a good size with everything that we needed and beds... more

We have just arrived back from spending nine days in this hotel and all i can say is that we had a fantastic holiday and i cannot believe all the negative reviews that have been posted about it. It is very good and we would most certainly recommend this hotel. Staff were very good especially Dayana who serves in the... more

My husband and I are very well travelled and have stayed in 4/5 star hotels all over the world. After reading the reviews on trip advisor we were dreading going to the Riu in Miami. It was absolutely lovely, the staff were exceptional, they spoke perfect English, German and Spanish and they were helpful and curtious at all times. The... more

I stayed with my family at the Riu Hotel during February 2008. The grading for this hotel was extremely over exaggerated. We've stayed at better 2 and 3 star hotels in Miami in the past where the service/customer care was within that hotel grading. The service and customer care was very sub-standard and almost non-existent. There was a constant lack... more

We stayed there from Feb 21-23 and we know many other RIU Hotels but this is the worst one i every stayed. The hotel seems to be renovated, but a bit of colour on the walls is not a complete renovation and didnt help if the rooms are not cleaned very well. The hotel entrace hall have the feeling of... more

We stayed at the Riu Florida Beach hotel while attending the nearby Yacht Show. We were prepared for the worst, based on other reviews, but were pleasantly surprised by the reasonably good experience. Positives: Beautiful pool area with easy access to the beach. Friendly valets and maid service, with OK front desk staff. Good location for visiting the yacht show... more

I booked through a travel agent who assured me that our room had a balcony and sea view, when we arrived and checked in (all the staff are cuban so helpful if you speak spanish!) we found when we got up to our room that it was the size of a matchbox and could just about see the sea with... more

If you read some of the reviews on this hotel you might have second thoughts about staying, but please don't be put off by the negative comments as this hotel is great and excellent value for money! We stayed at the Riu Florida Beach from 06 - 16 February 2008 (this was our second visit in just over one year... more