I stayed at this hotel from October 19th through the 25th. It had to be one of the worst experiences of my life. I thought the beds were comfortable and the price was right but everything else was horrible. The day before I left, I diiscovered that the maid had accidently placed my sleep apnea mask that I wear at... more

We used the Park Sleep and Fly program for our trip out of the country. I was very pleased and appreciated the ability to leave our car and know it was safe in the well lit parking lot. The person answering the phones at the front desk when we returned for our card was very pleasant; we were grateful that... more

We just returned from a weekend at Comfort Inn & Suites West in Indianapolis. I read the reviews prior to our trip and was a bit leery but based on the cost of other hotels in the area we decided to try it. There were 6 of us in our party - with 2 rooms reserved. Our room included in... more

Passing thru from North / South Carolina back home to Wisconsin after a wedding. Loved everything about the facility-pool especially. Front desk personnel were friendly, offering a good recommendation for pizza and even a tattoo. more

My extended family and I came to Indy for a mini family vacation to the Children's museum and the zoo. We picked this hotel because it seemed like a good choice for kids. It wasn't. We booked 2 King rooms for 4 adults and two small children directly with the hotel. We asked for them to be connecting. When we... more

Very reasonable rates, clean room. Came in at midnight, desk clerk was pre-occupied but otherwise friendly. Some nit picks... 1. The vent is missing from the exhaust fan in our bathroom, allowing us to see up into the celling. 2. Especially: There is absolutely no place to park here. The hotel's room to parking space ratio is definitely off track.... more

I'm am in the service industry and hope that my customers view my service efforts as I view this hotels. The extra mile seems to be the norm here. Kind, courteous and knowledgable staff helped make this stay enjoyable. The facility is well kept with noticable efforts to make it even better. I will make sure this hotel is the... more

While the location to the airport was good and the front desk staff was helpful the condition and quality of this location was awful. The pull out couch advertised would not, so my son slept on the floor. The "suite" was just a larger room with a couch. The whirlpool would not work. A small TV with few channels. I'm... more

Blood on sheets, Condom inbetween sheets!! Called front desk for a room move, they said they were full and that laubdry would be done in 2 hours! It was already 10pm! Harry (the owner) told me he could call me when the sheets were ready. He never called back. I stripped the bed and slept on mattress. I never felt... more