My room had a strong and pervasive odor of glue, plastic, or something like that. Could be be because of remodeling going on? I heard another guest complaining of same smell. The bed was great, but the bathroom could use some help--stains in bottom of tub; outlets didn't work. Walls are thin and I was repeatedly woken up by activity... more

First of all, this hotel looks very old and worn from the outside. But our room was very nice. My husband commented, "Whoa! I didn't expect our room to look like this." It was large, clean and comfortable. The pool area was also very large and nice. The hotel is in a great location if you are using the airport,... more

The hotel has the worst staff that I have ever encountered. The hotel is very pricy for rooms that are in such disrepair. Our first room had no air conditioning so they switched us to another room that did not have hot water in the room and the bathrooom door would only shut half way because the top of the... more

I was expecting a nice hotel considering the price of our room. We asked for a nonsmoking since I have a small toddler and my husband suffers from mild asthma. We ended up with a smoking room and smoking was allowed in the pool area! The pool area was nice, however, and we were the only ones in the pool.... more

Have stayed here twice now over an 18 month period and won't go back even though it is so near my family. First trip was Christmas 2003 and they were not busy. Stayed four days and arranged for another family (with 2 kids) for Christmas Eve. Rooms overlooking pool smell of chlorine. Pool was suddenly shut down Christmas Eve/Day much... more

We stayed in this hotel in January for night before we drove to Clear Lake and 1 night before we flew to Chicago, the staff were very friendly (even if they were completely stunned about seeing two English people in the middle of Iowa!) The food was amazing too. The bedrooms could have done with a lick of paint but... more

Nice hotel with comfortable beds. Avoid the rooms overlooking the pool. They smell like chlorine. more

I am a meeting planner for my company. The professional sales staff introduced me to their Starwood Preferred Planner incentive program. This is the best I have ever seen. Not only will points be awarded to us for money spent for our catering and meeting functions, but also for money spent on the guestrooms and incidental charges. The rooms were... more