scalded in shower on first night there. Told staff at front, they said that the manager is never there after 5pm so they could not do anything. They asked if I had flushed the toilet during my shower. They then said it may have been the laundry facilities down the hall. No one cared. They acted as if this was... more

This appears to be the best of a very poor group of hotels. The pool was not clean. The noise level (AT 1:30 a.m. !!!) was unacceptable. The "people" in the room above us were either bowling or wrestling on the floor (WWF style). If you like to smoke, you'll LOVE the atmosphere by the pool. And if you want... more

Well, the pictures looked nice, and the reviews were overall very positive, but I have to disagree. Our room was nonsmoking and smelled strongly of smoke. The pool area didn't live up to the beautiful pictures and there were two large parties of little kids monopolizing the pool area with food, drinks, and decorations until late in the evening. The... more

My husband and I stayed here while in town for a wedding in August. I spent a lot of time alone during the day and had a great time at the indoor pool and spa. Be sure to enjoy the free breakfast in the lobby. It is really great and includes waffles! more

Hotel staff is the best in Muskegon. Every staff member acknowledged us and smiled. We've stayed at many hotels but have never had such great service. Kudos to Comfort Inn Management....you guys know how to pick em. more

We went on a family vacation to go to Michigan's Adventure. We decided to stay at the Comfort Inn, even though the prices were a little higher than some of the other places, because of the friendly receptionist being so helpful to us. She recommended places to eat and other things we could do other than the amusement park. Once... more

I stayed at this hotel about a month ago and certainly it is mid market, but it was clean and newly renovated. So suprised by other review. No smoke smell. Nice lobby and pool area. more

I am really suprised at the good reviews for this hotel. My family stayed here for one night last week (Fairfield was booked). When we arrived we were taken aback by how run down the building looked from the outside. The security lock on the door was broken so anyone could just walk into the hotel when we told the... more

I was very pleased with this hotel in comparison to where we were going to stay at he Best Western Park Place. This hotel is very nice I enjoyed the atrium it has adjoing to the indoor outdoor pool area. We stayed here 3 nights during our vacation to Michigan adventure. They had a small game room air hockey table... more