After having a problem using the e mail service for dinner reservations, transportation from airport and flowers for my wife's special birthday we cancelled out and we called corp. and someone in mgt. called us from hotel and apologized...wanted to make it up to us. We rebooked on the Club Floor for 8 nights. The Club Floor was worth every... more

We stayed at the Ritz-Carlton the weekend of June 6-8,2008. We were celebrating our 35th anniversary and the hotel really made it special for us. We stayed on the club level which I will always do from now on. The food served there was magnificent and so plentiful. Wine and Prosecco flowed freely. We only had to go out for... more

We stayed at the Ritz June 1st to June 8th. We were celebrating our 20th anniversary. We have never experienced such incredible service before. We have stayed in really nice hotels before with club level but the service at the Ritz made it very hard to leave. Our club level room wasn't ready when we arrived so they escorted us... more

I truly expected more from the Ritz. When I arrived, the bell men were asking me how to do their job, not just doing it as they should. Check in was smooth, but impersonal. That is when the problems arised. I was taken to a room with two beds (guaranteed king) but this wasn't too much of a problem. Stepped... more

The service and the food were excellent. The adjoining 'village' isn't much. Surprisingly, there's no tennis on site. more

Stayed at the Ritz Carlton Lake Las Vegas from 5/26-5/29, in a regular club level room. The hotel is everything a Ritz exemplifies. Our room was immaculate. The bed was comfortable; the crisp white sheets were of the highest quality. Staff could not have been more polite yet friendly and helpful. We thoroughly enjoyed the breakfasts that were included in... more

Barb and Dennis Loyer stayed at the Ritz Carlton , Las Vegas for a 5 day vacation. We didn't want the fast paced action of the LV strip area but liked the desert location for a destination. Air fare to LV is a bargain so the Ritz fit perfectly into our plan. Good: the service is exceptional, the hotel is... more

Beautiful hotel. Upgraded to the Presidential suite. Spectacular room and view. more

Sadly, not what I expected from the Ritz. My room was not serviced on my first day. I ordered a taxi to take me to a show in town and was assured I would be contacted as soon as the taxi arrived (they take 45 minutes to get to the hotel) and was never contacted. Disappointing for a hotel with... more