Conveniently located to I-90 and several restaurants.Reasonably priced compared to the rest of the hotels in town and the room is great. Staff was wonerful. Especially Nicole. She is very easy on the eyes and knows her stuff. Great cleavage as well. An overall great stay. I know good hotels when I see them as I travel 90 percent of... more

Stopped here with another couple on our way to Boston for a hockey game. When we arrived we checked in with no problems. When we went to our room the front desk guy forgot to swipe our room keys so they didn't work. Oh well stuff happens. The room was clean and spacious but the decor was still from the... more

The Gateway has a very helpful staff and comfortable rooms. Price was average for the market and accomodations were above average. I travel ten months out of the year and this is one of the nicer hotels I've stayed at. I would stay there anytime. more

If you're reading this review you are probably aware that the UCA airport has closed and all corporate traffic is now flying into RME. You probably also know that Rome has very little in the way of affordable mid-scale lodging. I selected the Best Western Adirondack without being aware that it was a 20+ minute drive from RME. All-in-all the... more

Musty rooms, quote one price charged another.....bathrooms everything needs to be redone...............arrogant staff more

Sorry but I don't agree with the previous reviews on this hotel. I stayed here with my family for one night (17 July) and found the facilities more than adequate. The room was clean, reasonably sized and just what you would expect from a Best Western. We had no problems with the air con and no problems with the staff.... more

I booked a room here for the night before the Boilermaker race in July. Given the room rate ($163 in Utica NY) I expected it to be a pretty nice place to stay. Upon close inspection, it looks like a one story motor inn that has been reinvented by glassing in the room entrances and updating the lobby. However, when... more

I have stayed here numerous times (more than 5). Usually because the Hotel Utica, or the Radisson are booked full... This hotel is very, very dated. The rooms smell musty, and have very little light coming into them. The heat never seems to work right. I can remember freezing at night with the heat on full blast, and other rooms... more