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Monterey Hotel

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 19 reviews
19 Reviews
5.0 of 5 stars
6
4.0 of 5 stars
8
3.0 of 5 stars
1
2.0 of 5 stars
2
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#20 of 35 hotels in St. Helier
  • Address
    St. Saviour's Road
    St. Helier JE2 7LA
Check Rates: $67 £36 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 19 traveler reviews
  • What to Expect:
    • 3.5 based on 16 reviews Rooms
    • 4.5 based on 16 reviews Service
    • 4 based on 13 reviews Value
    • 4 based on 16 reviews Cleanliness
    • 4 based on 6 reviews Pool
  • Recommended For:
    • 70% based on 17 reviews Older travelers
    • 40% based on 17 reviews Families with young children
    • 40% based on 17 reviews Families with teenagers
    • 20% based on 17 reviews Young singles
    • 20% based on 17 reviews An amazing honeymoon

Reviews of Monterey Hotel

( 1-10 of 19 )
May 25, 2008
2/2 found this review helpful

After reading the reviews on Trip Advisor we decided to book this hotel for a last minute holiday. It is excellent and we enjoyed our stay. We had asked for a quiet room and were given a large room on the top floor at the back of the hotel. It was very comfortable and very clean and well serviced every... more

May 17, 2008
1/1 found this review helpful

My wife & I have today returned home today from a 7 day vacation at the Monterey Hotel. I can only give this hotel 10/10 on all scores: cleanliness, service, pleasant, friendly, helpful & hard working staff. The food deserves a special mention, it was superb - I have have stayed at some very expensive hotels & the food at... more

4 of 5 stars
channel islands
May 12, 2008
1/1 found this review helpful

the staff were very friendly, hotel had lots of amenities, steam room pool, sauna etc. not far from town- 10 minutes walk. parking was available which is always useful. The only downside was the noise, the walls are quite thin and you could hear cars going past outside the room til quite late more

5 of 5 stars
Birmingham
Feb 4, 2008
3/3 found this review helpful

Stayed at the Monterey hotel in November last year for a long weekend and have to say that the hotel was faultless. The attitude and friendly approach of the staff really made you feel welcome from first arrival at the hotel. The hotel is very well maintained from the smart reception area to the lovely indoor pool complex. Our bedroom... more

1 of 5 stars
warlingham surrey
Jan 25, 2008
0/2 found this review helpful

This hotel was on as being nice and cosy and all rooms were reported to be in top order , well our stay at this hotel was in a room labeled superior . The bedding was so out of date it looked as if it was 1930 era we asked to be moved which was done the next day only... more

Management response from
ManagerJersey, General Manager

We have discussed these comments and do feel that they are somewhat unfair in respect of the hotel. The clients arrived with us in August 2007 and the hotel was completely full. I was made aware of their dissatisfaction on arrival and organised a room move, at the first opportunity, after the first night. I was then informed that everything...

4 of 5 stars
Oxford
Sep 2, 2007
1/1 found this review helpful

The family rooms at this hotel are excellent, ours was very large and had lots of storage/hanging space. The bathroom was clean and modern. We had a room on the top floor and had a lovely view of the town especially lit up at night. The Staff were very friendly and extremely helpful and the buffet breakfast sets you up... more

4 of 5 stars
Lancashire England
May 8, 2007
2/2 found this review helpful

Recently refurbished with good bright bedrooms.Staff friendly and helpful.Evening meal of reasonable standard but modest choice.Breakfast good selection .Excellent service in restaurant.Outdoor pool and indoor gym although we didn't use these facilities.Hotel clean throughout.We had a very enjoyable stay and felt the hotel was excellent value for money. more

Nov 1, 2006
2/2 found this review helpful

Had the pleasure of stayin here for a long weekend break and throughly enjoyed. The reception staff where most helpful in dealing with any inquries we had about the area and the restraurant menu went down a treat. I would highly recommend this hotel to anyone who is interested in a nice and relaxing environment. Well Done! more

Oct 16, 2006
4/4 found this review helpful

What a wonderful holiday. Jersey is such a beautiful island with lots to do. The hotel was exceptional especially the staff, who were very helpful at all times. They were friendly and always made a big fuss of our two children. Nothing was too much trouble. The food was very tasty, compliments to the chef!!!!! The room was big and... more

Jul 11, 2006
4/8 found this review helpful

this was the worst hotel we have ever stayed in, the superior room we paid for was dated and the bedcovers have holes in, the rest of the hotel is also dated. The hotel is a 20 minute walk from the seafront with no restaurants or bars nearby. The breakfast is inedible made from the cheapest ingredients hence the poor... more

Management response from
Morvan, Sales Director

The Monterey Hotel is not near to the seafront and is not advertised as such. The Breakfast is a full English breakfast, buffet style, and uses quality ingredients, including ‘fair trade’ teas and coffees, all appropriate to its 3 star grading. The superior bedrooms are of recent construction and the hotel is clean and well maintained with regular replacement of...

Reviews of Monterey Hotel

( 1-10 of 19 )
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Monterey Hotel Address

St. Saviour's Road, St. Helier JE2 7LA