Accommodations are like other Homewood Suites; however, the billing practices and sales staff are a different story. We were staying at the hotel to attend a sporting event and the hotel tried to charge us more for the room. Luckily, we had a confirmation, but the sales staff was very "tricky" trying not to honor the confirmation. After endless hours... more

Stayed at the hotel for one night. The recpetion staff was very inviting. The room was clean and surprisingly modern with granite counter tops on the bathroom sink. The location is situated on a street that has plenty of dining (TGI Friday's, Olive Garden, etc.). The only negative was the fact that the bathroom only had a shower and no... more

The rooms were great, clean and spotless. However, with beer on tap in the evenings, this place was crowded with drunk people in the evenings. The pool is apparently open to the public. People were just driving up and using it. While I was there, hoards of basketball players were noisily roaming the halls at all hours and the breakfast... more

Stayed at this hotel for a week. My room was spotless. The best thing about this hotel is the staff! The AGM is wonderful, everyone at the front desk was great, the social hour host was amazing. The shuttle service was wonderful, took me everywhere I wanted to go! The hotel is in a nice, safe location and the hotel... more

This was my first time staying at a Homewood Suites. I was very pleasantly surprised. The guest room is very nice size with mini kitchenette, living area, work desk. Very clean hotel. The breakfast area is very nice and roomy and there is a little outdoor area where you can also eat breakfast. The staff were very attentive. I felt... more

The Homewood Suites Memphis-Hacks Cross became our "home away from home" when we had to move out of our Memphis house for four days due to construction. The hotel is located directly behind a Hampton Inn & Suites, and both properties are directly across the street from the world headquarters of FedEx Express. While technically in Memphis, it is on... more

I think this is a great hotel. I didn't spend to much money on it either.My daughter had a soccer tournament there and she and the rest of the team and parents had a wonderful sleep The breakfast was alright my daughter said , but she is not to much of a breakfast eater . We have plan to go... more

This is a beautiful hotel in a nice location. We stayed there twice and each time had terrible problems. The first time, they did not have the room that we had reserved and gave us another one. That one had two noisy, broken air conditioners. Athletic teams were running wild through the hotel and it was a terrible experience. We... more

The hotel seems brand new and in a relatively safe and nice suburban area of Memphis. A fair amount of restaurants and retail is closeby. The room I stayed in was impeccable with very tasteful decor. For example, the kitchenette and bathroom counter had granite or marble countertops. The kitchen area had real ceramic tile flooring with the rest of... more