As a Priority Club Member since it was the 6 continents club this is the first time I have had as bad an experience with a Holiday Inn. Our room on the front of the hotel was so badly noise insulated that my wife and I could not sleep at all. We called the management during the night to hear... more

We were called to Houston on short notice, and needed a hotel in the Galleria area on just a few hours notice. Virtually everything else was sold out or outrageously priced ($300+ / night). I saw the hotel had rooms available on Orbitz, so I called the Priority Club phone number to book a room. The AAA rate was good... more

In my opinion, I would NOT stay at this hotel. The customer service is the worst. I had them walk away from me at the front desk when I was not satisfied with the room they wanted to give me and I told them I didn't feel safe with that room. They were very rude. I booked my room on... more

I have stayed at this property a few times in the past when I came to visit family. It used to be a Marriott Courtyard and seemed to be going downhill (must be why it changed to a Holiday Inn.) The place has undergone some renovations. The new bed/bedding was absolutely amazing! The room was very clean and well-lit. All... more

I stayed in this hotel recently. It is not a fancy hotel. It's more of a motor inn. Most of the rooms have doors that open to the outside--at least mine did, and there is not an elevator, just stairs up to the second floor rooms. The rooms are pretty worn and the sheets seemed cheap. You know the kind... more

I see that the last review was done in November, 2004. Well, it appears that things have declined. I thought it was downright shabby. I had a room in the South Tower. The furniture was worn and in general, the room did not feel clean. With shoes on, the bathroom floor was sticky, so I definitely kept something on my... more

Every time I stay at a Fairfield Inn, I am reminded why I shouldn't stay at one. I checked out the reviews on this website and they weren't too bad. I don't know why not - this motel is about as cheesy and cheap as they come. The bed was so uncomfortable that even I had trouble falling asleep, and... more

We just came back from a weekend stay in Houston and I thought that the Fairfield Inn Galleria was a super deal. Maybe the furniture had a few scuffs on it but I thought that the fringe benefits were worth it. You have full access to everything at the Courtyard Marriott which is connected, a clean room with all the... more

I was very dissapointed in the rooms at the hotel. You park in front of your door and there is a lot of light and noise coming into the rooms. We had booked with Expedia and they didn't have a record of our reservation. We had to call Expedia and it was quite annoying to check in. Best part of... more