After reading all the reviews, I wasnt sure if we should stay there. The lobby was beautiful and very clean. The staff were friendly as well. The beds were so compfy and we slept real well. Oh the buffet was EXCELLENT!!There was 2 problems we had 1. The bathroom was awkward....The toilet was right there in front of the door.... more

They checked us into someone else's room and de-activated their keys. Emergency exits signs were laying in the hallways. Carpets were worn and buckled, people constantly tripped. The rug to the conference center was buckled so badly, OUR CONFERENCE ORGANIZER, NOT THE HOTEL, had to divert traffic from it with a tripod sign over the buckle. There was no restuarant,... more

There are varying degrees of information that may cause someone to be confused about this hotel. Depending upon which building a person stays, the reviews will vary. There are 6 different buildings 5 of which are connected by a hallway that runs through the buildings and connects the buildings from outside. Builing 1: This is the main building and though... more

1) We stayed in room 1203 in the main tower and the A/C rattled the entire night. Due to this, our 7 month old never slept more than 1.5 hours at a time. This noise was horrible. 2) We attempted to order room service at 10:55 PM and were told it was closed. I was disappointed at this until I... more

they sold our parking places each night for rodeo parking We did not have a place to park and they told us at the entrance to drive around or come back in about and hour and the rodeo would be over. they were charging $20. 00 a car for our parking! The air conditioning did not work and it was... more

I attended a conference at this hotel and was astounded at how completely awful the experience was. The staff was uniformly surly and unhelpful, the rooms smelled of sewage and the hallways smelled of mold, there was no information of any kind in the room, and despite three requests, a refrigerator that I needed for medical purposes was not provided.... more

The hotel is undergoing a massive renovation, and knowing that, I was prepared for some inconsistencies. And I found them. Soon to become a Crowne Plaza property, during our visit the lobby was coated with drywall dust, stank of turpentine and yet managed to be workable. The hotel staff was extremely nice. I asked to be moved from my initial... more

I have stayed at this hotel every year for the past 3 years and have found it to be overall a very pleasant, clean hotel. It is currently undergoing massive renovations, so I'm sure that it will continue to improve as they complete work on it. The rooms I have had have always been spacious and clean with some of... more

I have been staying at this hotel for years due to the location and services that they offer for medical patients. Over the past 10 years or more (at least, to my knowledge), this hotel was on the decline in terms of facilities and services. There are new owners who bought this hotel about 18 months ago and, despite some... more