My company put me up in this hotel and I had the privalege of staying there for three solid weeks. The staff was very patient and helpful. Every request I made was answered with a polite and honest answer. My two favorite experiences in the hotel were the breakfast and shuttle rides. First I have to give a shout out... more

I was booked to stay at the Holiday Inn Express Herndon for 6 days (long business trip) but canceled my reservation after 3 days. I had my camera go missing from my room. I spoke with the manager and he mentioned that it was clearly marked in the room that valuables were to be left in a safe at the... more

My husband stayed there for the week the last week in August for business. The price is right compared to the high dollar hotels in Reston. I flew in on Thursday and couldn't believe how many shops and restaurants were in the area of the hotel. The room was clean but a little small and the bathroom for 2 people... more

We stayed here for one night before travelling down to Myrtle Beach the next morning. Precious on reception was lovely and really helpfull. The courtesy bus was great, they take you anywhere in the local area up to a 5 mile radius which means you can go shopping or to the movies with a free taxi. You just call them... more

I got this hotel through Hotwire at less then $40. The location is near Dulles Airport, about 25 minutes from Washington DC. There are many shops and restaurants of all kinds in the area. Check in was fast. The room was nice sized and spotless. The only downside was that the bathroom was a little small. The sink is located... more

Staff is very courteous and helpful. The breakfasts are great as usual for Holiday Inn Express. However, there are two downsides. 1) Pertains to the previous review about 3rd floor being only 1/2 non-smoking. I requested non-smoking NOT on 3rd floor when I booked and they obliged. While there I used stairwell a lot and 3rd floor does smell when... more

I read the reviews before I booked my room, and I have to say overall I'm very satisfied with my stay here. What I love the most is the comfortable bed (it gives me enough support which I usually only get in a 4-star hotel) and nice pillows. The linens are nice and clean, and they give you plenty of... more

This hotel was decent, clean, nicely furnished, etc. except for one thing: Though I had specifically requested a non-smoking room, we were placed on the third floor, which is only half non-smoking. Ha Ha. The hallway reeked, and our room had a slight smoke odor. Some doors on our floor had non-smoking symbols on them, but not ours - only... more

This hotel was great, Customer Service was wonderful, When we checked in there was a warm plate of cookies, the room was clean and lots of towels. The next morning the staff was full of smiles and a GREAT free breakfast. What more could you ask for, the price was right and we will stay here again more