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The Westin St. Francis

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 462 reviews
462 Reviews
5.0 of 5 stars
131
4.0 of 5 stars
133
3.0 of 5 stars
71
2.0 of 5 stars
86
1.0 of 5 stars
41
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#86 of 238 hotels in San Francisco
Description: Classic 12-story Landmark Hotel framed by modern 32-story Tower featuring outside glass elevators. Built in 1972.
  • Address
    335 Powell Street
    San Francisco, CA 94102-1875
Check Rates: $330 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 460 traveler reviews
  • What to Expect:
    • 3.5 based on 298 reviews Rooms
    • 3.5 based on 290 reviews Service
    • 3.5 based on 292 reviews Value
    • 4 based on 296 reviews Cleanliness
    • 3.5 based on 7 reviews Pool
  • Recommended For:
    • 40% based on 330 reviews Older travelers
    • 40% based on 330 reviews An amazing honeymoon
    • 30% based on 330 reviews Families with teenagers
    • 20% based on 330 reviews Young singles
    • 20% based on 330 reviews Families with young children

Reviews of The Westin St. Francis

( 1-10 of 462 )
3 of 5 stars
Seattle, WA
Jul 1, 2008

It's hard to be too critical given that our room rate (pay for two nights, get one free) worked out to about $105 a night for one of the small rooms in the older section of the hotel, but when they said without a view, they meant it. The window looked at a brick wall and the lack of morning... more

Jun 25, 2008
0/1 found this review helpful

Visited in June 2008. Hotel fabulously placed but it is tired and the rooms could do with being properly cleaned . Lacking in resturant facilities (being refurbished). Staff were excellent. Adequte but an impersonal hotel. Visited "Top of the Mark" for cocktails and was suprised by a jazz club and singing on two of the nights - with dancing and... more

Management response from
SanFranciscoMary, Director of Elite Guest Experience

The Westin St Francis is proud of it's upgraded rooms in both the Main and Tower buildings. We have received many positive comments from our guests regarding the new carpet, new heavenly beds, new 37" LCD flatscreen TV's and other upgraded amenities. We are proud to offer a well- maintained and refreshing guest room.

4 of 5 stars
Boston, Massachusetts
Jun 24, 2008
2/2 found this review helpful

I redeemed some points for a room here for 4 nights. It's in a great location, right on the trolley line on union square. Initial nights were in the tower. Tower rooms are small but adequate with nice views. Air conditioning in our room was very noisy, so when we complained, we were switched to the old building, and were... more

3 of 5 stars
California
Jun 19, 2008
1/1 found this review helpful

I stayed at the Westin for the Endo conference over a weekend after getting it through priceline. After reading some reviews here, I was a little nervous (people complaining about small beds, rooms, etc). I was relieved when I was given a room with kingsize bed. Did not have any good views since I was on the 4th floor and... more

Jun 16, 2008
2/2 found this review helpful

We spent the weekend at the Westin St. Francis. We arrived at the hotel via BART from SFO, it is only a short 3 block walk up Powell and if you are looking to save a little money riding BART is not a bad option. Once at the hotel there was a short check-in line, but there was an employee... more

Jun 8, 2008

This hotel was clean and beautiful. The location is the best. Great shopping is literally outside of your door. Would definitely stay again. more

5 of 5 stars
Lenoir, NC
Jun 7, 2008
1/1 found this review helpful

After a week touring Napa and Somona my husband and I topped off our trip with an overnight stay at the St. Francis. It was delightful from the minute we pulled into the parking garage till the minute we pulled out. We had booked a standard room in the old historic section (our choice) at the bargain rate of $159... more

Jun 5, 2008

My wife and I stayed at the St Francis for 5 nights over Memorial Day Weekend. At check in , (two hours early and room was available), I mentioned we were there for our honeymoon. Later that day when returning from touring we were greeted by a bottle of fine champagne and cheese and crakers and fresh fruit. How generous... more

4 of 5 stars
Saskatchewan, Canada
Jun 5, 2008
1/1 found this review helpful

My husband and I travelled to San Francisco in May 2008 to visit family and planned 3 nights alone together at the St. Francis to celebrate our upcoming 15th wedding anniversary. The first two nights we paid for and we cashed in our Starwood points for the 3rd night. We had heard the older tower was small and not as... more

4 of 5 stars
Stockholm, Sweden
Jun 3, 2008

Perfect location on Union Square, lots of history built-in to the walls. Stayed in recently renovated room facing an inside courtyard which was nice but not exactly spacious. Very comfortable bed and ok entertainment system. more

Reviews of The Westin St. Francis

( 1-10 of 462 )
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The Westin St. Francis Also Known As

Address: 335 Powell Street, San Francisco, CA 94102-1875