Onyx Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating: 4.0 of 5 stars
TripAdvisor Popularity Index: # 16 of 72 hotels in Boston
Description: Boutique Hotel located in historic downtown area, near Faneuil Hall and North Station.
  • Address
    155 Portland Street
    Boston, MA 02114
Check Rates: $354 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.0 of 5 stars Based on 153 traveler reviews
  • What to Expect:
    • 4.0 based on 105 reviews Rooms
    • 4.5 based on 103 reviews Service
    • 4.0 based on 102 reviews Value
    • 4.5 based on 106 reviews Cleanliness
    • 4.0 based on 1 review Pool
  • Recommended For:
    • 50% based on 114 reviews Pet owners
    • 50% based on 114 reviews Young singles
    • 30% based on 114 reviews An amazing honeymoon
    • 30% based on 114 reviews Families with teenagers
    • 30% based on 114 reviews Older travelers

Reviews of Onyx Hotel

( 1-10 of 153 )
May 9, 2008

Stayed at this hotel in March. Usually stay at another hotel in Boston, but was prompted to stay here by a traveling companion. What a great surprise. Room was very nice, great staff, good location close to the North End. Only negative - area is a little sketchy at night. more

Management response from
Distributi0nManager, Management

Dear tsc16, Thank you for your review of the Onyx Hotel. We’re glad that you chose to stay with us while you were visiting Boston in March. We hope to have the opportunity to welcome you back the next time you are in town. Thanks again for your comments!

5 of 5 stars
San Francisco
May 5, 2008

My mother and I stayed at the Onyx for a long tourist weekend and could not have been happier with the location and the staff. Every person who worked there said hello to us and could not do enough to help us with any and all requests. The room was small but sparkling clean and had nice furnishings and comfortable... more

Management response from
Distributi0nManager, Management

Dear BonzoGal, Thank you for your review of the Onyx Hotel. It is great to hear that you were very happy with our location and staff. We’re glad we were able to help you and you Mother have an enjoyable stay in Boston. We hope to see you again the next time you are in town. Thank you again for...

Apr 21, 2008
1/4 found this review helpful

I booked through the hotels website. They offer a choice of smoking or non-smoking. I chose smoking. At the time of check-in I was notified there is no smoking anywhere in the building. The desk told me that was a special request and that all requests were not guaranteed. I contacted Kimpton(the hotels owners), and they said the same thing-special... more

Management response from
OpsManager155, Operations Manager

Ms. Carter, thank you for your feedback regarding your recent visit As of January 1st, our hotel is 100% smoke free, as are most public establishments in the state of Massachusetts. Our reservation system allows guests to book at any one of our hotels throughout North America, some of which still allow smoking. This is the reason that the option...

5 of 5 stars
Monmouth Junction, New Jersey
Apr 17, 2008
2/2 found this review helpful

This was my second stay at the Boston Onyx. They do a great job at maintaining a small boutique hotel. The rooms are not the largest, but that is expected in a large city. The bed was very comfortable. Overall the room was very clean and did not look too worn. One very minor thing was the garbage can had... more

Management response from
Distributi0nManager, Management

Dear Case1096, Thank you for taking the time to review the Onyx Hotel. We value your comments and are glad that you enjoyed your stay and found our location convenient. I apologize for the oversight with the garbage can in your room, and thank you for bringing this to our attention. I’m glad that overall you enjoyed your stay, and...

5 of 5 stars
connecticut
Apr 11, 2008
1/1 found this review helpful

My Fiance and I have stayed at the Onyx twice. We went on Valentines of 2007 and were given a room and my fiance had requested roses and champagne and it was wonderfully provided. This year we went during the St. Patty's day weekend. Although the hotel was very busy as many people were coming in and out, the front... more

Management response from
Distributi0nManager, Management

Dear neonvicki, Thank you for your review of the ONYX hotel. We’re glad that you and your fiancé enjoyed our service and location. We are happy to hear that the Onyx hotel is your hotel of choice in Boston, and we look forward to welcoming you back the next time you are in town. Thank you again for your comments.

4 of 5 stars
Providence, Rhode Island
Mar 20, 2008
2/2 found this review helpful

My husband and I had the pleasure of staying at the Onyx Hotel last weekend. The service at the hotel was outstanding from the front desk, concierge, bartenders, etc. Checking in, we were greeted by the friendly front desk staff. They informed us that our room was ready and we would be located on the 9th floor. Once we arrived... more

Management response from
Distributi0nManager, Management

Dear Oceanstater, Thank you for taking the time to share your experience at the Onyx Hotel, and for recommending us to future guests. We are pleased that you enjoyed our amenities and that you were able to take part in our hosted evening wine reception. I hope you enjoyed the basketball game and dinner in our neighboring North End. We’re...

5 of 5 stars
Ireland
Mar 6, 2008

Just returned from 4 days in Fantastic Boston.We landed in a blizzard at Logan but were in the hotel reception within 30 mins.We received a very warm welcome from Bonny(hope I got the right name)and Michelle.The Hotel is spotless and very funky.The Bathrobes were unusual to say the least.The rooms are large by European standards.The hotel is in a great... more

Management response from
Distributi0nManager, Management

Dear Guest, Thank you for your review of the Onyx Hotel. I’m glad to hear that you enjoyed your stay and were warmly welcomed by our front office team. Our neighborhood indeed is very centrally located and I am glad that you enjoyed the neighboring bars – the one you were referring to is called Porter’s Bar and Grill. We...

5 of 5 stars
kearny, nj
Mar 5, 2008

Upon check in greeted with very friendly staff. Room nicely appointed with every need. Even given an umbrella to use while staying. Small bar/restaurant area. Free wine and cheese every evening from 5pm to 6pm. Rooms a little small but very clean. One of the best hotels i have stayed in. more

Management response from
Distributi0nManager, Management

Dear mcast654, Thank you for taking the time to share your experience at the Onyx Hotel. I’m glad that you enjoyed our evening hosted wine reception, and that you consider us to be one of the best hotels you have stayed in. Please visit us again the next time you are in Boston.

Mar 4, 2008

Great hotel, great service, clean and comfortable. Upon entering I could tell we were in for great service, the very attentive front desk is more than happy to help. We stayed 3 nights ($140.00US/night). The main purpose of our trip was to take in hockey and basketball at the Garden so the location was ideal … the neighbourhood is a... more

Management response from
OpsManager155, Hotel Manager

Thank you for your great feedback about your recent stay. Unfortunately it against the law in the state of Massachusetts to bring outside alcohol into a licensed establishment. This is the reason that the Onyx H.otel does not allow beer/wine/liquor to be brought in from the outside

Feb 16, 2008

I stayed here for 2 nights. The staff were friendly, the room was clean and the sevice was excellant. more

Reviews of Onyx Hotel

( 1-10 of 153 )
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Onyx Hotel Address

155 Portland Street, Boston, MA 02114