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Marriott's Custom House

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 81 reviews
81 Reviews
5.0 of 5 stars
54
4.0 of 5 stars
20
3.0 of 5 stars
0
2.0 of 5 stars
5
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#3 of 71 hotels in Boston
Description: Inviting Hotel overlooking Boston Harbor; occupying Custom House Tower, a prominent historic landmark dating from 1847.
  • Address
    3 McKinley Square
    Boston, MA 02109
Check Rates: $480 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 80 traveler reviews
  • What to Expect:
    • 4.5 based on 60 reviews Rooms
    • 4.5 based on 58 reviews Service
    • 4 based on 58 reviews Value
    • 4.5 based on 60 reviews Cleanliness
    • 4 based on 1 review Pool
  • Recommended For:
    • 70% based on 62 reviews Families with teenagers
    • 60% based on 62 reviews Families with young children
    • 60% based on 62 reviews Older travelers
    • 50% based on 62 reviews Young singles
    • 40% based on 62 reviews An amazing honeymoon

Reviews of Marriott's Custom House

( 11-20 of 81 )
5 of 5 stars
Coventry, Connecticut
Apr 24, 2008
2/2 found this review helpful

We stayed at the Custom House for one night on a quick family vacation. We chose this hotel primarily for its location. Despite being told there was a 4 pm check in time, our room was ready when we arrived at noon. Our original room was located on the second floor, which would have required traveling up and down two... more

Apr 15, 2008
1/1 found this review helpful

Have stayed here before. This visit didn't disappoint. The staff here are always helpful. There were 4 of us on this occasion. Good value for money more

5 of 5 stars
Birmingham, United Kingdom
Apr 2, 2008
1/1 found this review helpful

This is a great place to stay for many reasons:- Location - extremely central, near the harbor, the aquarium, Quincy market. Rooms - very spacious, comfortable and well-furnished. A separate bedroom and living room, both of a good size, and with enough space for storage. A mini-kitchen with coffeemaker, toaster, blender, fridge, microwave and sink is in the living room.... more

5 of 5 stars
Hartford, Connecticut
Mar 17, 2008
1/1 found this review helpful

This is was our fourth visit to the Custom House towers. This time we traveled with my sister and her family. As always, this hotel is just the best for travel with kids. The game room, observatory deck -- even the rotunda in the lobby all provide spaces for people to gather and enjoy each other's company. Plus there is... more

Mar 9, 2008

What a find! Had two suites for ladies getaway weekend. Found after a search on Marriott website, rooms only $193 a night with AAA discount. I know March is slow, but this is a fabulous price for the quality of the facilities and its location. Aquarium T entrance outside the hotel, The Black Rose also right next door, and barely... more

4 of 5 stars
Los Angeles
Mar 3, 2008

The Marriott Custom House is situated centrally. It is steps away from Fenuil Hall, The Boston Acquarium, IMAX Theater, and other points of interests. The only thing is that the hotel doesn't have a restaurant but right outside the Custom House is Fenuil Hall and there are hundreds of restaurants to choose from. My overall experience at this hotel was... more

Feb 25, 2008
1/1 found this review helpful

Let me preface by saying that I NEVER write reviews because generally I'm pretty laid back and feel that hotels are hotels. But after our one night stay at the Marriott Custom House, I felt compelled to tell everyone about this fabulous hotel. First off, it is a historic landmark and easy to find because it's next to Faneuil Hall... more

5 of 5 stars
Kingston, NY
Jan 23, 2008
1/1 found this review helpful

We recently stayed at the Marriott Custom House to celebrate our anniversary. I was able to book a week's stay thanks to a certificate through II which made the vacation very affordable. I had admired photos of this historic building/ vacation club in the very heart of Boston and had read many reviews. There are only about 85+ rooms, all... more

5 of 5 stars
Massachusetts
Nov 15, 2007
11/11 found this review helpful

Every March we usually stay at the Marriott on the wharf in Boston. It is a great time of year - the weather can be everything from the beginning of spring to seemingly like the dead of winter. When making reservations one year we were told they were sold out - and we were offered accommodations at the Marriott Custom... more

Nov 9, 2007
7/8 found this review helpful

We normally stay at the Long Wharf or the Logan Hilton but decided this time to try something different. Boy, are we glad we did. We found the reception staff really friendly and eager to help. The Valet was fantastic, bringing our car around and dealing with all our luggage. When we got to our room, we weren't disappointed. The... more

Reviews of Marriott's Custom House

( 11-20 of 81 )
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Marriott's Custom House Address

3 McKinley Square, Boston, MA 02109