Very pleasant desk people but the property is fraying at the edges. Bathroom had hair that didn't belong to us, clogged showerhead so the spray went everywhere except on the bather. The bed had just one of those old stiff coated blankets (not sure of industry name for them). When I asked at the desk for another, they didn't think... more

The St. Charles Best Western, located in New Orleans' famed Garden District offered EVERYTHING we were looking for during a first-time stay in New Orleans. Safe, quiet neighborhood, free parking, great rates, clean, spacious rooms, wonderful staff, and free breakfast. What a bargain! Although the St. Charles trolley wasn't operating due to road construction during our stay, it was just... more

We found this place after another facility. What a find. This place is wonderful. Rooms are very nice, staff is very friendly and helpful. The location is real New Orleans. We have now found our favorite weekend getaway. Staying here one will get the true experience of New Orleans. more

Newly remodeled with all the eminenties required, continental breakfast, patio facing the street car line, wireless internet, fitness room and business center. Enjoy your morning coffee on the new patio under the 200 year old oak trees. Welcome to the Big Easy, the St. Charles Inn has a friendly staff to go along with it's new look! more

My daughters and I just returned from our NO trip and we really liked this hotel. The lobby and rooms are all remodeled and very nice for the price. We also like the area it was in Our breakfast was good with quite a few choices. The people at the front desk were realy nice and helpful with any questions... more

I used to live a few blocks from the St. Charles, so I was familiar with the neighborhood and wanted to stay in my old part of town when I went for a visit. There are few hotels in NO where you can open your second floor window and fall asleep to the clang of the streetcars headed up and... more

I've stayed at the St. Charles Inn many times and just love it!! Perfectly located in the Garden District, right on the trolley line - so, who could ask for anything more? The hotel is atmospheric, with a warm, friendly staff...& the rooms are warm and comfortable. Next store, the Superior Grill (formerly known as Shan-gri-la, when I was a... more

Outside and lobby are rundown; but our room -- and the floor it was on -- have recently been redone; room was nice and clean, of reasonable size. "Continental breakfast" wasn't provided when we were there: only lousy donuts and lousy coffee in the very small lobby. Staff were reasonably helpful, but the place seemed a bit in transition...nobody seemed... more

We were a little hesitant when we first pulled up. The outside of the hotel is outdated along with the lobby but we were very pleased with the room. Newly renovated and very modern. The staff is helpful and friendly. Being on the trolley line is a plus. more