Staff: Although there were many things I liked about this hotel, I have to say that the staff really stood out. They were pleasant and helpful in a very warm, friendly way. (We have stayed in other hotels where the staff were nice but it seemed a bit forced.) This was particularly commendable because it was the Monday after the... more

We just stayed at the W New Orleans for a long weekend. After reading the reviews, I was unsure of how our stay would be. We live at the W in Dallas, TX and it is very nice, brand new.... We were going to stay at the W French Quarter at first but decided to switch to the W New... more

This was my first experience with the W chain. I arrived about 4 pm on a Saturday. I found the lobby to be annoying. There was music blaring like a bar. This seemed to be standard procedure starting in the afternoon. It was very hard to communicate with the desk clerks and concierge. There were unattractive decorative vases filled with... more

We stayed at the W for two nights and our stay was comfortable. This was our first experience at a W and it will surely not be our last. The customer service was excellent and the common areas of the hotel were relaxing and cool. The room was okay in size (not too big, not too small) and was decorated... more

Just got back from 4 nights at the W. The biggest issue is the cleanliness of the room. This hotel isn't up to standards, TV cable went out, shower dripped, room wasn't cleaned by 5:30PM. I could go on and on. Bottom line, there are other hotels in New Orleans with much better service. more

This is a nice hotel close to the French Quarter. The rooms are a little musty but perfectly fine. The common areas are what you would expect at a W Hotel. The Westin which is about 3 blocks away is a much nicer hotel in terms of the view of the river and the overall finish of the hotel. However,... more

The W New Orleans (business district) is not like any other W Hotel I have visited or stayed in (three New York City properties, Montreal, and Mexico City). That is to say it falls short of the others I have seen. And starting at $260 a night (as of may 2008), its value is questionable at best. The best way... more

Got a great rate during Jazzfest a few weeks before (AAA) and had some apprehension based on other Tripadvisor reviews. Never having stayed at a W before, we expected to find a property and attitude that tried too hard. We are difficult to please well seasoned travelers in our late 40s and could not have been happier. Tripadvisor reviews had... more

This is my second stay in a W in New Orleans (tried the W French Quarter before). The W New Orleans looks like a typical W from the outside. The dim lighting in the lobby and the Whiskey Blue bar also extends to the hallways. The front desk staff seems like they want to be helpful, but had problems with... more