Great Value -Tthis hotel was a great deal relative to the location. Note that a lot of construction is still occurring in downtown and by the riverfront but that was not too much of a big deal here. Location - The hotel is convenient to the Landmark Theater, the restaurant district, and many riverwalk areas; the shuttle is always available... more

We stayed at this hotel while meeting family for a college graduation. We were close enough to walk to the convention center. Location was great, right off of freeway. I didn't like all the toll roads, but that isn't the hotels fault. I don't like having to pay to park at a hotel, but I guess you get that at... more

I've stayed at this hotel two times -- once on a business trip in July 2007 and once before a yearly 10k run I do in Richmond each March. The hotel itself is dated -- not terribly old, but it has a decour from the late 80s or early 90s. It is very clean, however. One night i had a... more

My daughter's cheerleading team chose this hotel for a competition we were attending in the Richmond area so I had no input into this choice of hotel, but I had no problems. I came here to write my review and was surprised to see the negative reviews regarding this property. Our room was clean and modernly furnished, especially the bathroom.... more

The room's were not nice. My room had two holes in the way, a broken fan in the bathroom and one broken electrical outlet. I was travelling with a group and my associates reported similar problems. The hot tub did not work, neither did the sauna. After repeated attempts to inform management, the hotel finally sent an "engineer" in to... more

lots of mixed reviews...i came anyway! in town for a convention, we found this to be the perfect spot to start from. centrally located to all downtown activities and night life...........great heated indoor pool and spa.parking garage with easy access to your room. great beds and furnishings..a desk too!! the only problem during our 3 night stay...we asked for a... more

BEWARE!! My employer selected this hotel for a 5 day conference. My company and my co-workers seriously regret that decision. 4 out of 5 employees had major problems with their room ranging from extended waits for check in, dirty room upon check in (including dirty, stained and smelly bed linens, hair in bed and shower, unemptied trash cans, dirty, moldy... more

July 12, 2007 was my husband's check in date All the non-smoking rooms were taken so he checked into a smoking room. He had to buy some febreeze since the room was a nonsmoker's nightmare. Problem #1 Front Desk never suggested he could move to nonsmoking room if one becomes available since check-out was Sunday. Problem#2 I checked in with... more

I stayed here in 7/07 using a Govt rate. We were expecting to be located in the basement at this rate, but instead got a nice view looking at the James River. Each day we received complimentary Priority club gifts (eye mask, CD, etc) which was nice. The furniture is nice--granite tops in the bathroom. Restaurant is pricey bur food... more