I just stayed at the MCM Elegante for a work arranged conference last week. The staff was for the most part friendly and I have a feeling that the problems come from poor management by the hotel owners. Housekeeping is obviously spread way too thin as evidenced by the dirty dirty hotel rooms. Almost everyone in my group had visible... more

Stayed in December 2007 for 2 nights at a business meeting. This was 3rd stay in 3 years. While hotel was supposedly renovated in 2006-2007, it appears that they only painted the common areas and changed the hallway carpeting. The room door had large gaps at the top and bottom, allowing light and noise in from the hallway. Carpeting in... more

I can usually make the most out of a bad situation but, not this time. Although I enjoyed my visit to Albuquerque. My stay at this hotel was horrible. #1: Only 1 of the 3 elevators worked. #2: The hotel staff was not very friendly but, quite rude. #3: They advertise that there is a shuttle to a few local... more

This trip was horrible the last 2 yrs for the H.S. tournaments this hotel has gotten worse we booked our rooms on-line they messed that up and we could not check in until 4:00pm when check in time is 3:00pm The rooms were disgustingly dirty and not vacuumed we had to leave and have them come in and vacuum and... more

I work for government, and was booked here when couldn't get at the local base billeting. I has a King Executive room in the tower, and showed up at 9 am, but check in was at 3, and even though I checked with them multiple times, they could not get me in. After 3 my room still was not ready,... more

After reading the many bad reviews of this property, we were a little leary of staying there. But the location, free breakfast, and free drinks won out. We were VERY pleased with the room...clean, etc. the breakfast buffet was great. Food was fresh, hot and delicious. All the staff were friendly and very helpful. Check-in was a breeze. My only... more

I stayed at MCM Elegante for nearly a month because of business. It has recently been updated, but much if it is cosmetic. The breakfast is a good value. If you get there early, seating isn't a problem. The wait staff is excellent. The bar has some staffing issues. If you are using your free drink coupons, don't expect much... more

The MCM Elegante claims to be a Four Star Hotel on their website. I can tell you I would go no higher than 3 at most. We stayed for 4 days for a convention and it was loud the entire time. Our room smelled of cigaretts although it was Non-smoking. We were charged extra for a small Refridgerator so I... more

We originally booked the hotel through a website, but they had no record of it when we arrived, so we just paid the rate the front desk quoted us. The rooms were clean enough, the breakfast was good enough. The entire hotel including the rooms showed signs of age. The hot tub and pool area was awful. Awful. The hot... more