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The Westin Riverwalk

The Westin Riverwalk
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 165 reviews
165 Reviews
5.0 of 5 stars
86
4.0 of 5 stars
46
3.0 of 5 stars
14
2.0 of 5 stars
10
1.0 of 5 stars
9
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#14 of 268 hotels in San Antonio
Description: Stylish Modern Hotel overlooking San Antonio's Paseo del Rio pedestrian river walk with hidden gardens, shops & sidewalk cafes.
  • Address
    420 Market Street
    San Antonio, TX 78205
Check Rates: $232 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 163 traveler reviews
  • What to Expect:
    • 4.5 based on 102 reviews Rooms
    • 4 based on 100 reviews Service
    • 3.5 based on 102 reviews Value
    • 4.5 based on 102 reviews Cleanliness
    • 4 based on 21 reviews Pool
  • Recommended For:
    • 50% based on 113 reviews Older travelers
    • 40% based on 113 reviews An amazing honeymoon
    • 40% based on 113 reviews Families with teenagers
    • 30% based on 113 reviews Young singles
    • 30% based on 113 reviews Families with young children

Reviews of The Westin Riverwalk

( 1-10 of 165 )
1 of 5 stars
Houston, TX
Aug 4, 2008

First, we were excited about staying at the Westin but that quickly turned to disappointment. After waiting 3 hours for our room, we checked in after 6pm. The A/C in the room was stuck on 60 degrees!!!, it was freezing in the room. The front desk sent someone up only to tell us that he could not fix it. If... more

5 of 5 stars
Allen, Texas
Aug 3, 2008
1/2 found this review helpful

We stayed at the Westin Riverwalk for our anniversary over the Thanksgiving holiday. We got a 3- nights- with-one night free deal at $169/night. It was worth it. The hotel was beautiful. The decor was opulent and tasteful. Our room was spacious and beautiful. The bed was heavenly. It seemed to melt away the daily weariness of maneuvering 3 kids... more

Jul 29, 2008
1/1 found this review helpful

We joined the Starwood rewards program and this was our first stay using points. We used some of our points to get a substantial discount on the room for 3 nights. It was a great deal! We called on the way in to see about early check in. No rooms were available on the first try but I was encouraged... more

Jul 21, 2008
1/1 found this review helpful

We traveled to SA for a weekend get away and normally stay at Drury Properties, but came across this great deal for the Westin so we decided to give it a try. Man we were blown away! Check in was not until 3 pm of course but we needed a map to locate the Children's Museum and went to hotel... more

4 of 5 stars
Minneapolis, Minnesota
Jul 15, 2008
1/1 found this review helpful

I stayed at the Westin for a business trip from June 29 - July 3, 2008. I enjoyed my stay and would recommend it to others. The room was nice and bed was comfortable. The staff was helpful when I needed a recommendation or assistance with a package. I liked that they opened the door for me each time I... more

5 of 5 stars
United Kingdom
Jul 7, 2008
1/1 found this review helpful

We stayed two nights in San Antonio. The first night, at the Westin, and the second at the Marriott. The Westin was fantastic. Our room was nice, the bed was wonderful and the service was great. we'd definitely stay here again. more

Jun 26, 2008

The Westin Hotel was in a great location and has a great charm to offer. However, the housekeeping staff should be supervised better for how they clean rooms. For the first 2 days, we tipped the housekeeper in advance to make sure we received proper attention. However, the floors in our room were NEVER vaccuumed. We had some crumbs in... more

3 of 5 stars
Gloucestershire, England
Jun 24, 2008
2/2 found this review helpful

When looking for somewhere to stay in San Antonio, we decided on a place by the riverwalk and seeing a Westin there, were happy to go with one of our favourite brands, safe in the knowledge that we'd be comfortable. Sure enough, that heavenly bed was just what was needed after a long transatlantic flight and lengthy connections - but... more

3 of 5 stars
Minneapolis
Jun 22, 2008
1/1 found this review helpful

Took the family for a vacation to San Antonio. We had a two night stay at the hotel. The first impression was great - valet and the front desk staff were very friendly. The bellhop took our stuff to the room, and that's when the fun started. Being completely new to San Antonio, we asked for recommendations for a Mexican... more

Jun 19, 2008

Stayed here for 4 nights. We hosted out top salespeople at a "mini-conference". Picked San Antonio for its "middle-of-the-country" location since we had folks flying in from all over. The hotel staff are great- they went out of their way to make us feel welcome & kept the meeting rooms clean and stocked. We had excellent hotel-provided lunches and a... more

Reviews of The Westin Riverwalk

( 1-10 of 165 )
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The Westin Riverwalk Address

420 Market Street, San Antonio, TX 78205