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Canyon Inn

501 S. Milton Flagstaff, AZ 86001
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Hwy 17 N of I-40.
Check Rates and Availability: $88 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 2.5 of 5 stars Based on 8 traveler reviews
  • What to Expect:
    • 2.5 based on 7 reviews Rooms
    • 2.5 based on 7 reviews Service
    • 2 based on 8 reviews Value
    • 2.5 based on 7 reviews Cleanliness
    • 3.5 based on 1 review Dining

Reviews of Canyon Inn

( 1-8 of 8 )
1 of 5 stars
Northern Arizona
Aug 6, 2008

My friends and I stayed at this hotel recently and were absolutely disgusted with how we were treated by one of the front desk clerks, Zack. He was rude, abrasive, unprofessional, uttlerly unhelpful and completely lacking in any customer service skills. I was quite surprised by his behavior, as I've stayed at this hotel several times before, and was actually... more

Management response from
canyoninn, manager

In response to the review about rude customer service, I would first like to say that Im sorry that they feel this way, but as it is, there are policies that every hotel must go by. Our policies at the time were that a guest is allowed one pet per room and that they must not be left unattended at...

Dec 5, 2007
1/2 found this review helpful

I arrived in Flagstaff needing to find a moderately priced motel to stay while awaiting for my new job to start. At first I thought I might not want to stay, but I discovered that the owners and managers were new and in the process of updating the rooms and eliminating the previous problems. I had a very good expericence... more

May 29, 2007
3/4 found this review helpful

On a busy holiday weekend we ended up at this place, which is right on the main road. While it may have been convenient, it was the nastiest place we've ever stayed. Besides stained towels and sheets and the unvaccumed floor, the room had bed bugs! We awoke in the middle of the night to find little red bugs crawling... more

1 of 5 stars
Costa Mesa, California
May 29, 2007
2/4 found this review helpful

I booked this hotel on-line and paid $152.50. But when I arrived there on 05/25/07, they asked me to pay more. Should I? The ants and insect were all over the floor, especially the bathroom. Both my wife and I got bit by insect and we were serious illness. We never see this kind hotel. Our government should not allow... more

Jun 21, 2006
4/4 found this review helpful

I was shocked at the looks of the place for the price! The staff was friendly enough but we had to ask for another towel and ant spray because ants were all over the floor in the bathroom. There had been some improvements. But the worst thing was that when we got back from a day at the Grand Canyon... more

1 of 5 stars
Surrey, England
Jun 14, 2006
8/9 found this review helpful

Do not, and I repeat do not stay here. With hindsight I wish I'd stayed outside on the pavement (it would have been cleaner). The staff were initially friendly (when booking in) but once our money had been secured that all changed. First thing to greet us upon entering our room was a used cotton bud (complete with ear wax)... more

1 of 5 stars
Northern New Hampshire
May 26, 2006
7/7 found this review helpful

We stayed here in in 04. Our room was never cleaned - beds not made, towels not changed, linen smelled of a past guest's perfume. I tried to be patient the first two days because everyone has personnel issues, but by the fourth day it was obvious that it was the management did not care. We checked out early -... more

Nov 9, 2005
6/6 found this review helpful

We stayed here back in October on our way through. It is centrally located however that is the only thing in it's favor. The desk personnel were friendly enough but the room was positively horrid. There were holes punched in the walls and what appeared to be blood on the ceiling. The toliet had a leak & a 5 gallon... more

Reviews of Canyon Inn

( 1-8 of 8 )
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Canyon Inn Address

501 S. Milton, Flagstaff, AZ 86001