We stayed overnight at the Intercontinental Hotel on our way home to St. Croix. We were very pleased with the accommodations. The bed was extremely comfortable. We enjoyed the breakfast buffet. The service was extra friendly and efficient. The location is great if you need to stay in Isla Verde. The grounds are very pretty and well maintained. more

Overall our stay at the Intercontinental was above Par. The only issue I had with the hotel were the terribly slow elevators and the paper thin walls/doors. We had a wonderful city view room (it's not as bad as it sounds, I actually preferred it over an ocean view). The room was a connector to the room next door and... more

I was a bit apprehensive about this hotel after going through many of the reviews here. Many have complained about the service, and I must say, we only had but amazing service when we went. There were 4 families that stayed in that hotel for a wedding and non of us had any issues with the hotel. Service was impeccable.... more

This is a wonderful hotel. My only disappointment is in Puerto Rico itself. 1. Hotel location-I was disappointed in the area around this hotel.Lots of American fast food places to eat at and no feel that you were in a different country. Might as well have been in Florida. Fast food joints were great for cheap lunches on the beach.... more

I enjoyed my stay at the hotel. The pool very nice and the beach was ok. The tide was a little ruff. The cafe was small but the food was excellent. Fair prices considering your at a resort. The waitresses and waiters was all friendly and courteous. The Pina Colada's were excellent.......Waleska made the best. The hotel was a little... more

I stayed at the InterContinental while on a young mommies ladies trip to San Juan. I read many reviews of Puerto Rico before my trip, with the majority of reviews stating that the service in Puerto Rico is slow, bad, or nonexistent. I must say that I had the opposite experience. Everyone at the InterContinental was friendly, helpful, and happy.... more

We enjoyed this hotel for a relaxing getaway. The pool was very nice. We didn't eat in the restaurant, but there are some nice ones nearby. I would recommend to others. more

My husband and I just returned from a 6 night stay at the Intercontinental. Stayed from April 25th until May 1st. We arrived at the hotel at 11:30 am. Check in time is at 4:00 pm, but the person checking us in (the concierge manager, who was incredibly kind, and very helpful), got us checked in early. Our room was... more

My wife and I chose the Intercontinental primarily based on the reviews in trip advisor. We found this hotel to be exactly what we were looking for (beautiful-relaxing pool, nice beach, great service, modern rooms with a balcony, warm weather) and recommend this place without hesitation. Further details provided below: Room: We debated between an ocean view room and a... more