We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Shibuya Excel Hotel Tokyu and Shibuya?

We'll send you updates with the latest deals, reviews and articles for Shibuya Excel Hotel Tokyu and Shibuya each week.

Explore other Shibuya resources:

Shibuya Excel Hotel Tokyu: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 35 Reviews
5.0 of 5 stars
12
4.0 of 5 stars
19
3.0 of 5 stars
2
2.0 of 5 stars
1
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#4 of 26 hotels in Shibuya
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 408
  • Address: 1-12-2 Dogenzaka Shibuya 150-0043 Japan
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: High-rise Hotel located downtown, close to Meiji Shrine. This description is based on information provided by the hotel.
Business Center No Fitness Center No Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service No Swimming Pool
Check Rates: $204 (JPY20537) Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

Reviews of Shibuya Excel Hotel Tokyu

( 17-21 of 35 )
“The Most Convenient Hotel in Tokyo”

Shibuya Excel Hotel Tokyu

5 of 5 stars
West Vancouver, Canada
Jan 30, 2007
6/7 found this review helpful

Our family visit Japan almost every year. This was my 9th visit, and our third stay at the Hotel. We were very impressed at their Triple-Room during our 2nd visit. We made early reservation & were able to enjoy their early-bird discount this time (about 25% off rack price).

Remember to join their Tokyu Hotels Comfort Membership. You can join on their web-site, or at the Hotel. Members receive room discounts and gift vouchers. We used our vouchers for breakfast (1,950 yen per person) at the Hotel, which was great. Also, check with the hotel by e-mail in advance to reserve the room of your choice, eg. ladies floor, non-smoking, free internet access, etc. They have very prompt response.

Location of the Hotel is excellent, with convenient access to Metro station & Rail Station. Shibuya itself is a great shopping & dining place, and other trendy shopping areas, such as Harajuku & Omotesando are just one station away. There're also direct subway/ rail routes to go to other famous shopping areas like Shinjuku, Ginza, and Akihabara.

If you like Sushi, a must-try Sushi place is at Mark City, the Shopping Complex connected with the Hotel. There is always a long line-up outside the restaurant, which you are not likely to miss when you pass by.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — No breakfast package when booked directly with the Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lraep's Summary
Date of Stay: December 2006
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: July 25, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $204 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Location”

Shibuya Excel Hotel Tokyu

5 of 5 stars
England
Jan 25, 2007
2/3 found this review helpful

If you are looking for a central hotel, with rooms that are clean comfortable and a good size for such a central city location then this is the place for you.
The hotel is on top of a shopping Mall (but please do not think by this that the rooms are noisy as they are not) and next to Shibuya underground, so you can just wonder down stairs for a selection of restaurants or if you fancy going further afield just hop on the under ground.
One point to note about Tokyo if you are travelling from the UK, our phones do not work out there, so can be a pain if you are travelling with others to keep in contact. (what did we do before the mobile??)
Highlight of my trip was seeing the band the Killers who were also staying at this hotel!

  • This TripAdvisor Member:
    • Liked — The location
    • Disliked — The breakfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RaineM's Summary
Date of Stay: January 2007
Traveled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: January 25, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $204 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Super-convenient location, good hotel”

Shibuya Excel Hotel Tokyu

5 of 5 stars
London
Dec 12, 2006
2/3 found this review helpful

I am writing this in my room at the Shibuya Excel Tokyu using the free internet access at the end of my 2 week stay.

Overall I was very impressed with the hotel, it is very clean, the room was much larger than I expected, and the view was great!! And the price was pretty reasonable for the centre of Tokyo.

The location is ultra convenient, right above Shibuya station, which has lots of over- and under-ground connections to get you just about anywhere extremely fast.

Bear in mind that Shibuya is just about THE busiest place I came across in Tokyo, so it might not be to all tastes. I was a bit worried there might be a lot of noise in the room at night, but actually that didn't prove to be a problem at all.

Based on the quality of the hotel and the great location I would definitely come back here again with no hesitation.

One tip -- it took me some time to notice the "Food Show" section under the Tokyu dept store next to the hotel, this was a great place to pick up some of the familiar western foods I had been craving but couldn't seem to find anywhere...

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ceeeps's Summary
Date of Stay: December 2006
Member since: December 12, 2006
Was this review helpful? Yes No
Check Rates
Average price*: $204 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Alternative to Shinjuku area, if you want to be in the middle of the action”

Shibuya Excel Hotel Tokyu

Nov 30, 2006
2/3 found this review helpful

This was our second stay here. We booked through Asiarooms and got a great deal which included breakfast. This is a great deal (breakfast at the Western-stye restaurant is about 19,50 yen a person) and the western -food buffet was delicious. Because Asiarooms is a bulk room buyer, you get what they have available. We did not have the greatest view, but did get the nonmoking requested. Be warned however that people at this hotel sometimes ignore the fact that they are on a nonsmoking floor. It's annoying, but we picked up some Japanese Febreeze and that really helped.

There is convenient internet access via 2 computers in the lobby and you get 10 minutes for 100 yen.

The location is convenient--located right by the JR station in Shibuya. The areas is always crazy crowded with plenty of all night "conbini" markets and lots of clubs within walking distance. This part of town can sometimes feel a bit dirty, but it is extremely energizing, regardless. You do have the Tokyu Department stores and Mark City Shopping Complex and plenty of clothing stores aimed at the ultra-hip Tokyo youth. "Love Hotel Hill" is also nearby if you want to take a "break." The room was quiet despite Shibuya Crossing being just 8 floors below. Beds are comfortable.

  • This TripAdvisor Member:
    • Liked — Location in Shibuya and the Western breakfast buffet / Also, the English versions of Japanese Newspapers
    • Disliked — Idiots smoking on the nonsmoking floors
    • Tips/Secrets: — If you don't mind a potentially imperfect view, book through asiarooms for deep, deep disounts and incl. breakfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wachifield's Summary
Date of Stay: November 2006
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: July 07, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Families with teenagers, Tourists
I do not recommend this hotel for:
Older travelers, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $204 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Dissappointed, Not geared to Business visitors and rooms very basic and drab,”

Shibuya Excel Hotel Tokyu

May 18, 2006
4/12 found this review helpful

Having stayed at the Shibuya Excell on a number of occasions I have expressed each time my disapointment that basic needs particularly for the visiting business man are simply not available.
When the front desk is approached to provide assistance they tend to adopt a no can do attitued.
I have visited this Hotel a number of times since drawing these anomolies to thier attention but see no effort to make improvements, They are most certainly not international in thier service although the staff are polite and well groomed the end result always remains the same....No can do!!!

This last visit will be my last as I have given up on any expectation of improvement, my business associates in Tokyo are naturally disappointed to learn of my frustration and have confirmed similer complaints by other guests they have recommended to the Hotel.

They will no longer recommend visitors on business to check into this Hotel and I have visited it for the last time.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: April 2006
Member since: May 18, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
I recommend this hotel for:
Older travelers, Tourists
I do not recommend this hotel for:
Older travelers, Great pool scene
Was this review helpful? Yes No
Check Rates
Average price*: $204 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Shibuya Excel Hotel Tokyu

( 17-21 of 35 )
Travelers Who Viewed This Property Also Viewed
Location: Shibuya, Tokyo
$191*
Check Rates
Location: Shibuya, Tokyo
$267*
Check Rates
$211*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Shibuya Excel Hotel Tokyu? Share your experiences!

Do You Own Shibuya Excel Hotel Tokyu?

Shibuya Excel Hotel Tokyu Also Known As

Address: 1-12-2 Dogenzaka, Shibuya 150-0043, Japan