We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Hotel Atarazana and Santo Domingo?

We'll send you updates with the latest deals, reviews and articles for Hotel Atarazana and Santo Domingo each week.

Hotel Atarazana: Traveler Reviews

TripAdvisor Traveler Reviews

Reviews of Hotel Atarazana

( 11-15 of 43 )
“Outstanding Service”

Hotel Atarazana

5 of 5 stars
San Diego, CA
Nov 1, 2007
1/1 found this review helpful

If you overlook the reasonable price, sparkling clean accomodations and fabulous central Zona Colonial location and just choose the one thing that is the very best about the Hotel Atarazana, that would be the great customer service. We stayed a total of 4 nights, both coming to and leaving the Dominican Republic. All the staff at Hotel Atarazana really went out of their way to make our visit to Santo Domingo fun and memorable with suggestions and assistance to help us with our trip.

  • This TripAdvisor Member:
    • Liked — Service, location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ATourist6's Summary
Date of Stay: October 2007
Traveled with: Friends
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: June 01, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
“Perfect Location, Great Staff!”

Hotel Atarazana

5 of 5 stars
Berkeley, California
Oct 22, 2007
4/4 found this review helpful

I read reviews of this lovely boutique hotel in Santo Domingo on TripAdvisor as I was planning my trip to the DR and contacted Atarazana to see if they had a room for me. The staff responded quickly and even arranged to have a very nice taxi driver pick me up from the airport.

The hotel is located in the Zona Colonial and convenient to many of the restaurants and historical sights in Santo Domingo. The room was very clean and beautifully decorated. I had one with a fan which was fine, even during the summer heat. The complimentary breakfast was delicious. The staff was incredibly friendly and helpful in directing me to interesting places to see in Santo Domingo. They even helped me plan out the rest of my trip in the DR. It was a great deal, even for a solo traveler!

I would definitely recommend this hotel for anyone who wants a beautiful, unique, and convenient place to stay in Santo Domingo!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ca_ursa's Summary
Date of Stay: June 2007
Traveled with: Solo traveler
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: April 08, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities
Was this review helpful? Yes No
“Great Experience”

Hotel Atarazana

5 of 5 stars
Richmond, Virginia
Sep 21, 2007
2/2 found this review helpful

The Hotel Atarazana did not disappoint. The environment was clean, modern, sophisticated, and comfortable, and the location next to the Plaza de Espana was perfect. The staff is attentive without being obtrusive. The courtyard is amazing, and the breakfast served there was satisfying and as lovely as the surroundings. I would definitely recommend this hotel - it has the feel of a modern bed and breakfast here in the states; intimate and chic at the same time.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EMBess's Summary
Date of Stay: September 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: September 21, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
“Excellence! The owners are an example of how to run a Hotel!!”

Hotel Atarazana

Aug 29, 2007
4/4 found this review helpful

I have been a business traveler for more than 15 years. In the more than 120,000 miles I travel per year and stays in 3-5 star hotels I have never experienced such a welcoming, great quality of property and customer service level of this hotel.

The simplicity and quality is what make this hotel a great choice for Colonial Zone hospitality. The property is located in a perfect spot making the historical area a perfect place.

The owners and staff are very friendly and very attentive to the stay of their guests. I truly loved the hotel and would not hesitate to stay there whether I am traveling in business or with my family.

Highly recommend Hotel Atarazana!!! Robert R. - MIAMI

  • This TripAdvisor Member:
    • Liked — The quality of detail in the property!
    • Disliked — There is no least reason...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiveraSanchez's Summary
Date of Stay: August 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: August 29, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Great food / Wine, Shopping, Concerts / Music festival
Was this review helpful? Yes No
“Charming, gorgeous place; absolutely amazing owners”

Hotel Atarazana

5 of 5 stars
Hogwarts School of Witchcraft & Wizardry
Jul 28, 2007
5/5 found this review helpful

We booked at Hotel Atarazana after reading the reviews on this site. It surpassed our expectations. Our flight ended up being about 12 hours late, due to bad weather, and our flights were changed several times throughout theday. This utimately put us in Santo Domingo after midnight. I had managed to email Susanne several times from my cell phone, and let her know when we'd finally be arriving. Much to our delight, when we came off the gate, there was a taxi driver sent by Susanne, holding a sign with my name on it! After the hellish day we'd been through, it was pure heaven to have someone waiting! The price was about $60 from the airport to the hotel, but the taxi driver had been back and forth to the airport a number of times for us that day and had waited around for us quite a bit, so that seemed quite reasonable. I think the regular rate is $25-30.

As we sped along through the city, I was very glad we'd had Susanne send the taxi. Had we simply hired one at the airport in the middle of the night, I think I would have been worried about where he was taking us, as some of the areas we passed through seemed a bit dodgy, particularly at 1 a.m. When we finally got to the hotel, it was heaven. It was absolutely gorgeous. Susanne was still up, and greeted us with cocktails. She chatted with us for a bit, and then sent us off to bed.

The next day, Susanne and Bernie were totally helpful with suggestions. We spent a pleasant few days wandering around the Zona Colonial. The hotel is perfectly situated for exploring, and we had a blast. Unfortunately, our luggage did not arrive during the few days that we spent there, but Susanne helped by making calls repeatedly, trying to track it down for us (her Spanish was FAR better than ours!). Sadly, it didn't come, and we had to move on to the house we had rented out by La Romana to meet up with a group of friends. We were thrilled when, several days later, we received a call from Susanne at the house--our luggage had arrived at her hotel, and she wanted to know where to send it along! She offered to have a taxi driver send it. I wish I'd taken her up on her offer, because the driver sent by the staff of our expensive rental house charged more than twice what Susanne's driver had offered!!!!

Okay, so by now, you know that the owners are amazing. And the hotel? Gorgeous! It's recently renovated, and made of beautiful stone. The rooms are minimalist, but very nice, with clever and artistic furnishings. Our room had a balcony that overlooked the courtyard where breakfast is served. The coffee was amazing. The breakfasts were terrific. Don't miss the fabulous jam that they serve with the breads in the morning. There were several flavors, and I wish I'd asked what they were, because I've been dreaming of them since then. Evenings in the walled courtyard, which is beautifully planted and beautifully lit, with a water feature, were also fun, because it gave you a chance to chat with other travelers. It was a very international crowd when we were visiting.

All in all, we loved this place, and will of course stay there again!

  • This TripAdvisor Member:
    • Liked — Beautiful, quiet hotel in bustling city
    • Disliked — Nothing!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
12345654321's Summary
Date of Stay: October 2006
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: July 28, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Shopping, Sporting event
Was this review helpful? Yes No

Reviews of Hotel Atarazana

( 11-15 of 43 )
Travelers Who Viewed This Property Also Viewed
Location: Cabarete, Dominican Republic
$102*
Check Rates
Location: Puerto Plata, Dominican Republic
$781*
Check Rates
Location: Santo Domingo, Dominican Republic
$106*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Hotel Atarazana? Share your experiences!

Do You Own Hotel Atarazana?

Hotel Atarazana Address

Vicente Celestino Duarte #19 | Zona Colonial, Santo Domingo, Dominican Republic