My parents, wife and I just returned from a week (3-10 May) at the Grand Marien Oasis.
In reading all the reviews I was a bit worried that it would be a disappointment due to the various complaints about the food, service and accomodations. However, after our vacation I can say that we were not disappointed at all. We absolutely loved the entire vacation and every facet of this resort. I am not saying that others don't have a right to complain, but, perhaps they experienced something very different then we did during our week.
I will break this review up into sections so I can speak a little bit about each are for thos interested in traveling to this resort in the future.
Accomodations: We were in building number 2 in rooms 2201 and 2202. Our accomodations were very pleasant and it had everything that we needed. We had a common area in the middle and two bedrooms. One had a king bed and the other had two double beds. The king beds mattress was a bit firm for us, but definitely acceptable. Air conditioning worked great and the cleaning was done daily and was very clean. The water pressure was great and there was plenty of hot water all the time.
Check-in: Absolutely no problems. Arrived around 3:30 PM and was in our rooms in less than 15 minutes. Everything was well explained about the mini-bar, towels, security, etc.
Food: We ate at every location except for the Creperie (we don't prefer that sweet food for a meal). We had no complaints at all in any of the meals that we had during the trip. We ate at Mangos for snacks, the El Cayuca Buffet for breakfast and ate at Rogettos, El Cayuca and Santa Fe for the evening meals. The quality and variety of meals was some of the best we have ever experienced.
Staff: All facets very helpful. Entertainment staff works very long and hard hours. The vacation club salesman are agressive but if you are just as aggressive and say you aren't interested, they leave you alone very quickly. You will quickly learn where they target people and can easily avoid them.
Day Trips: We went on the Outback Safari and took the cable car to Mount Isabel. Both were very nice and let you see a lot about how the Domincan people live. Both were very worthwhile.
Other ventures: We bargained with those out near the main rold in front of the hotel for transporation for shopping trips, etc. For $35 or so they will drive you around Puerto Plata shopping, sight seeing or anything else that you want. They patiently wait for you at each place and take you to the next. The best part is that you don't pay until the end so you don't have to worry about them running off and leaving you stranded. The bell boys at the front of the hotel are very helpful in telling you what it should cost. We had the drivers take us to the Brugal Rum factory (cheapest Rum around by a long ways) and to the Puerto Plata Markets and sites. A great value and they would always tell you about the interesting points of thier country.
Pool: What a great pool. Split into 3 areas. Two of the aresa re adjacent to the entertainment staff. If you want a little more quiet, you venture to the section closest to the main lobby. Well kept and always clean.
Beach: Very very clean and security ensures that those not with the resort are kept away. Water was a little rough, but very warm.
Construction: It wasn't a problem at all. Not loud at all. But, we were very far away from it. I could see how some building may have to deal with a bit of inconvenience.
Things to avoid or be watchful about:
1. The porters at the airport are very aggressive but not necessary at all. They will try to grab your bags (inbound and outbound) and carry them a few feet and expect a tip. Just tell them you don't want any help.
2. They tell you to arrive at the airport 'at least 3 hours' prior to departing. Reality is that the check in opens 3 hours prior, not a minut earlier. Getting through immigration and all is very easy.
3. Travel to/from the airport to this hotel should cost NO MORE than $33 U.S. dollars. Arrange price prior to getting in the cab.
4. Take a larger insulated cup for your drinks. The glasses they serve drinks in are very small and they will gladly fill your cup. Their drinks tend to be strong, so, if you don't want that, let them know.
5. We tipped the cleaning ladies a dollar a day and tipped at each meal. We also tipped randomly while enjoying our drinks. They are very appreciative and they work very hard to please you.
6. Avoid the people at the beach that want to walk you to the Orange Market. Just tell them you are going for a walk. The orange market is down the beach to the right about 15 minutes. Go to the second set of flags as that is the best shopping. If you don't find what you want there, head back to towards the hotel to the next set of flags. They are very aggressive to get you to shop. Don't forget to bargain down at least 50%. Shopping downtown is much more pleasurable as they don't pressure you.
7. Don't pay for a guide at Mount Isabel. Get your own ticket and go to the top at your leisure.
I guess that is a very long review. Feel free to contact me if you have any questions. We loved it!!!!!!









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