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Sanctuary Cap Cana Golf & Spa: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 7 reviews
7 Reviews
5.0 of 5 stars
5
4.0 of 5 stars
1
3.0 of 5 stars
0
2.0 of 5 stars
0
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#29 of 73 hotels in Punta Cana
Show Hotel DetailsHide Hotel Details
  • Rooms: 176
Address:
Fantino Falco 70
Playa Juanillo, Cap Cana
Punta Cana
Dominican Republic
Check Rates: $903 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Sanctuary Cap Cana Golf & Spa

( 5-7 of 7 )
“Dont bother to go here unless you love being ripped off!!”

Sanctuary Cap Cana Golf & Spa

May 4, 2008
2/3 found this review helpful

Lets start at the beginning. They are not completed with construction so plan on hearing noise. They dont have a website so you cannot book online. I have travelled all over the world to many 5 star resorts and this will never get one star. The place has gone bankrupt three times. The spa is built but they have no money to furnish it or install the elvators. The beach on the property at the hotel is a rock beach with beautiful sand beaches all over the island but not here. They do have a beach but you cannot walk from you rroom to it. The room air conditioning does not work. There are 183 rooms built but they can only occupy 40 or so since they cannot finish the others. The restaurants (they claim they wil have 8 when finished but only 3 are built). And these are a joke. You are in the Dominican Republic and they build a French restaurant? We were the only customers in both restaurants and they had a wait staff of 15 at each restaurant looking for something to do. And if you want lunch or breakfast plan on spending over $150 dollars per person.. My 6 friends ordered three paella dinners and they charged fthem for 6!!! Said it was their policy. If you want to go water skiing (free anywhere else) they want to charge you $50 dollars. The place is built to look like a spanish castle and they ran out of money so the landscaping is all dead. There are no black out curtains on the windows (did these guys ever even go to a hotel before they built this place) so at 7 am the light blasts you out of bed. They built retail stores but cannot lease them. So they sit vacant . You cannot even buy suntan lotion here!! My recommendation is to pass on the Sanctuary until the next owner takes it in foreclosure and makes the changes required to run a decent hotel.

  • This TripAdvisor Member:
    • Liked — proximity to the airport
    • Disliked — power went out, no airconditioning, rip off from meals. and everything else
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
golftravelmaniac's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: May 04, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Golf, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $903 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“The Top of the Line”

Sanctuary Cap Cana Golf & Spa

Mar 28, 2008
2/2 found this review helpful

The property is magnificent. It is not yet completed but will be in another month or two. Only 70 of the 170 rooms are done and 4 of the 8 restaurants are open. The spa and casino are scheduled to open in the next couple of months. The staff is tripping over itself to be helpful. They need to learn some restraint. But everyone is really wanting the guests to be satisfied.There are still some new hotel creases to be ironed but it will be the best in the Dominican Republic when it is done. The property is fashioned after a Venetian village. It is just too pretty to describe. The rooms are large and well furnished with all the amenities of a 5 star hotel, including free internet through an ethernet system which is very fast. The restaurants are varied enough even with 4 of the 8 open. Each offers something different but all are serving top quality products prepared perfectly. Staying at The Sanctuary you are able to use the other facilities of Cap Cana. Did breakfast at the Punta Espada Golf Club, there is a spa at the Playa Caleton Beach Club, Lunch is available at the Trump Restaurant at the Farrallon property and the Marina has 4 restaurants which are excellent. Did dinner at Mitre, also wonderful. There is a new beach club just opening next door to the hotel which has a much better beach than in front of the main part . Would recommend that instead of doing the regular beach. Pools are very good and essentially with no one around it felt like your own resort. This will become the premier property in the DR as soon as it is completed. But it is pricey so expect the best to cost.

  • This TripAdvisor Member:
    • Liked — The room was spacious and had everything one needed.
    • Disliked — Mini bar could be stocked differently.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
drbcabarete's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: May 25, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $903 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Absolutely stunning new property in Punta Cana area”

Sanctuary Cap Cana Golf & Spa

Mar 19, 2008
1/1 found this review helpful

I was told about this brand new property by some friends in the golf industry. It just opened in January and is beautiful!!! The room was a mini suite with full bath, bed and seating area. We had a beautiful view of the sea from our sitting area. The restaurant David Crockett was a wonderful steakhouse and the service was outstanding. 5 star quality of meats and the staff was very well trained. Our golf expierence at Punta Espada was one of the best ever. We had a forecaddie who walked the entire round with us and gave good tips and kept clean clubs. They are hosting a Champions Tour event later this month and I can see why, it's spectacular..

  • This TripAdvisor Member:
    • Liked — It was really close to Punta Cana Airport
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArizonaBenny's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: January 26, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Golf
Was this review helpful? Yes No
Check Rates
Average price*: $903 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Sanctuary Cap Cana Golf & Spa

( 5-7 of 7 )
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Sanctuary Cap Cana Golf & Spa Address

Fantino Falco 70 | Playa Juanillo, Cap Cana, Punta Cana, Dominican Republic