We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Sirenis Cocotal Beach Resort Casino & Spa and Punta Cana?

We'll send you updates with the latest deals, reviews and articles for Sirenis Cocotal Beach Resort Casino & Spa and Punta Cana each week.

Sirenis Cocotal Beach Resort Casino & Spa: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 450 reviews
450 Reviews
5.0 of 5 stars
155
4.0 of 5 stars
154
3.0 of 5 stars
56
2.0 of 5 stars
57
1.0 of 5 stars
28
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#21 of 73 hotels in Punta Cana
Show Hotel DetailsHide Hotel Details
  • Rooms: 427
Address:
Playas Uvero Alto
Macao Beach
Punta Cana
Dominican Republic
Check Rates: $177 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

Reviews of Sirenis Cocotal Beach Resort Casino & Spa

( 14-18 of 450 )
“Sirenis not as good as the reviews”

Sirenis Cocotal Beach Resort Casino & Spa

May 10, 2008
4/9 found this review helpful

Before heading to Sirenis Cocotal, my boyfriend and I did our research and we heard nothing but good things about this resort. Maybe it was those reviews that made our expectations higher than usual, but we were both very disappointed with our stay.

We got off to a bad start during check-in when our bellboy was very rude and yelled at me because I was walking away from our room instead of waiting there for him. My boyfriend was the one waiting....it felt like he was ensuring someone would be there so that he could get a tip.

The rooms were ok. The maid was very good to us, but the bathtub was rusting and the beds were small and very uncomfortable. The resort is very big, so depending on which building you're in....it could be a lot of walking.

The bar at the lobby was nice, there were three bartenders, but after ordering my drink, I didn't get one until 10 minutes later when the bartender who took my order saw me go over to another one because I had been waiting for so long.

The food was absolutely horrid. Let me make this clear, I am not a picky eater by any means...but the food was just not appetizing at all. I found it very difficult to find something to eat at the buffet everyday. We pretty much ate french fries our whole time. And the BBQ chicken by the beach at lunch which was the only decent food. The a la cartes were not as wonderful as everyone has said. The Jade 'Japanese' restaurant was terrible. The food was overcooked and tasted the same...it was covered in syrupy soy sauce of some sort. The 'Mexican' restaurant was just as bad. The portions were small and the selection was limited. As well, they close the buffets during certain hours so you cannot get food until 1pm for lunch or after 7pm or dinner.(there is fries at the beach but really you want dinner at 6pm not fries).

We went May 01-May 08 and it is labour day in the Dominican. We were unaware that resorts will let locals come to the resort for the weekend. It made it very difficult to order drinks and get food as the locals were always served first.

The service was decent. I suppose they did a good job, but do not expect a friendly smile or hola from a lot of them. The resort itself if very nice and well kept, but when you take a closer look, little things are falling apart. The pool tiles were dirty, the pot lights in the pool were hanging out. We actually saw two people cut themselves but at the end of the week they were still broken.

All in all, it was an ok trip....but please do not believe all the good reviews or you will be very disappointed.

  • This TripAdvisor Member:
    • Liked — The grounds....they were maintained very well.
    • Disliked — The room may have once been nice, but repairs that were done do not look professional.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sacabeans's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 18-24
Member since: May 10, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Older travelers, Families with young children
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $177 (year-round)
“Loved the Sirenis!!”

Sirenis Cocotal Beach Resort Casino & Spa

4 of 5 stars
New York
May 6, 2008
1/3 found this review helpful

I was skeptical about this hotel when I saw the bad reviews that some other visitors made but after visiting this beautiful hotel I needed to describe my experience here. It was very gratifying and I am very pleased that I selected this hotel. The hotel is about 1 hour from the airport and away from the other hotels of Punta Cana. The grounds of this hotel are gorgeous and the staff very friendly and always willing to please you. I had an appointment with the spa for a massage and facial and it was excellent, the best massage I ever had. The entourage to entertain was great, I laughed with this people so much. I didn't have any trouble getting lounge chairs in the pool or at the beach. I had dinner one night at the italian restaurant and the food was very good. In overall I had a great experience and I would definitely will visit this hotel again.

  • This TripAdvisor Member:
    • Liked — the pool, the beach, the lobby with bar and the friendly staff
    • Disliked — the room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noemi_7's Summary
Date of Stay: April 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: September 07, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $177 (year-round)
“LOVED IT! April 27-May 4, 2008”

Sirenis Cocotal Beach Resort Casino & Spa

5 of 5 stars
Lower Sackville, NS Canada
May 5, 2008
4/5 found this review helpful

This resort is just awesome. It was our first trip down south and we went based on recommendation from another couple we know. We were not disappointed.

The grounds are fantastic, the beach is amazing. The food was OUTSTANDING. We own resutarants back in Nova Scotia and we know how picky some people can be, and I have to tell you that I have aboslutely NO IDEA how anyone could ever complain about the food at this resort. There is something for everyone all the time. It is simply fantastic.

The trip from the airport to the resort was only about 40 minutes and the road was not as bumpy as I expected based on the reviews I read. There is lots to see in the countryside on the way to the resort and you do not feel the 40 minute trip. It goes by fast.

The Entertainment team was AWESOME. Very nice guys. They do a GREAT job and only get paid $250 PER MONTH. Please tip them, They deserve it!

Bring lots of American $1 bills with you for tipping. Give your waiter a $1 tip and he will treat you like gold. $1 is not a lot to us but it is a lot to them.

If we go back to the Dominican, we will definitely be going to the resort again. There is no reason not to, it was that fantastic!

Try this resort. You will not be disappointed.

  • This TripAdvisor Member:
    • Liked — THE BEACH AND THE FOOD
    • Disliked — Some restaurant staff spoke no English, but how can you complain when you go to their country? You can't.....
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridget2735's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: May 05, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $177 (year-round)
“Awsome Trip”

Sirenis Cocotal Beach Resort Casino & Spa

Apr 28, 2008
3/5 found this review helpful

This was a beautiful resort. It was always clean and the staff were very friendly and helpful!! You have to make it to the nightly entertainment. Every night there was something going on and was very good. They like to get the guests involved and they keep everyone laughing. The animation team work very hard and are very talented!! They worked morning till night. It seems all staff worked from morning till night and always had a smile on their faces no matter what time of the day it was!! The only complaint I have is the food was OK. The Mexician a la cart was good. Try to stay away from the letuce, it seems thats what made me sick. Other than that, everything was excellent!!! You won't be dissapointed!!!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CANADAHOLLY's Summary
Date of Stay: April 2008
Member since: April 28, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $177 (year-round)
“A positive experience”

Sirenis Cocotal Beach Resort Casino & Spa

4 of 5 stars
Scotland
Apr 20, 2008
2/3 found this review helpful

We spent 2 weeks here in the depths of (our) winter and it was almost perfect. The hotel was better than expected (after reading some reviews!) and the staff couldn't have been more helpful and were always ready with an "Ola" and a smile ... from those working on reception, to the cleaners and gardeners.
The room was more than adequate, with 2 double beds and a bath/shower room. The TV had a good selection of channels incuding one showing films. It was cleaned daily, and the mini bar restocked with water and soft drinks.

The grounds were beautifully planted and well paved. We were in an accomodation block near the main buildings, furthest away from the beach yet it was only a few minutes stroll there. The pools were more than big enough never to feel crowded, but the beach was so perfect we only really used the pool to access the pool bar! There is the usual annoyance of the beach towels on the sunbeds in all the prime (shady) spots from early morning but that happens everywhere.

There's great snorkelling off the beach with loads of reef and fish to see without being too far out from the shore.
There are a selection of wee shops along the beach and they try to lure anyone who dares take a walk passed into their shops ... we bought a painting, but found that though we bartered down to 40% of the origianl price, we could have bought the same thing in Bavaro for half that price ... so beware.
There's actually a wee shopping centre along the road which can be accessed from the beach, and it's probably a better deal than the beach shacks.

We ate at the Mexican restaurant and the steakhouse, and while both were ok, we found the menus were quite limited, so ate at the buffet after that. There was a good selection of food, and as quite a picky eater I had no problem finding something every time. The cakes were gorgeous!!!
Breakfast was a feast, with made to order omelettes/eggs, smoothies and fruit galore as well as a large selection of other stuff. One of the buffet restaurants is designated as Dominican, but served more or less the same as the other one, but tended to be less busy.

Overall we had a good holiday, a couple of mini-monsoons came but they soon passed and beach-life resumed. Plenty to do around the hotel if you're so inclined, but it's the perfect place to chill-out and enjoy the sun while everyone back home is shivering!!
We went on trips to the Marinarium (excellent) and shopping in Bavaro with the rep (not worth it).

  • This TripAdvisor Member:
    • Liked — clean and well-kept resort
    • Disliked — quite remote so in hotel all the time except for when we went on excursions
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhoerl's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with friends
Age group: 35-49
Member since: April 20, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with teenagers
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $177 (year-round)

Reviews of Sirenis Cocotal Beach Resort Casino & Spa

( 14-18 of 450 )
Travelers Who Viewed This Property Also Viewed
No photo provided
Location: Punta Cana, Dominican Republic
$175*
Check Rates
Location: Punta Cana, Dominican Republic
$270*
Check Rates
Location: Punta Cana, Dominican Republic
$189*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Sirenis Cocotal Beach Resort Casino & Spa? Share your experiences!

Do You Own Sirenis Cocotal Beach Resort Casino & Spa?

Sirenis Cocotal Beach Resort Casino & Spa Address

Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic