Stayed here for one week and couldnt wait to get back to England, it was a Caribbean version of Pontins, infact i have had better holidays at pontins than here. They seem to put all the english customers at the back end of the resort which is a good 15 minutes from the main eating areas and 20 mins from the beach, pathways not lit up very well at night and only one security man for the whole complex. The rooms in the brochure and on the net looked nothing like our little chalet room that was beyond basic. The restaurants had birds pecking at the food and we saw several cockroaches helping themselves to the buffet. We have been to the dominican lots of times and this as to be the worst complex ever. The beach was amazing and plenty of sun loungers but that was the only thing nice about this holiday. I wouldnt def never go back.

I went there for 1 week 5 to 13 april 2008 !! All was perfect and i have nothing to say about this hotel !! I did LOT of trip but this one at this price ... just amazing

Absolute Best Vacation ever. Booked our vacation online. Never spoke to an actual person. Hotel employees were courteous and attentive. Some language barrier, but with only limited spanish on our part, we did fine. Tips are appreciated and remembered. These employees are working 12 hour days sometimes 6-7 days a week. They might have an off day, but a smile and a tip makes their work days better. Check in was a breeze. I recommend arriving on an "off day" (not a Saturday) as there were only us (girls trip - 2 moms, 2 daughters) and one other couple checking in on the day we arrived. We arrived at the hotel at 11:15 AM and even though they say check in is at 3:00 PM, we had our room and was settled by 12:15. Rooms were clean. Beach is a short but beautiful walk. Wasn't sure what to expect with all the reviews prior, but was very pleasantly surprised. Caution on the open air markets. Vendors are very pushy. I would return to this hotel in a heartbeat. Only drawback is the shopping center they have on site. Lots of empty stores, must still be under construction. For us, this was not a problem as we weren't there for shopping. The pizzeria was the best. Give Addison & Frankie a smile, they are the best.

Finally we landed, got our baggage and 20 minutes later (and $25 lighter) we arrived to the hotel. Initial taxi service was offered as $40, but after being strong on price amount we were able to bring it down.
The check-in was just HORRIBLE. The counter space is so narrow, and there were lot of people, trying to get to the worker faster than others... Keep in mind that majority of Europeans are heavy-smokers, and we had to try to protect our 6yo. kid from the cigarette smoke. No "welcome-drink", it was not a big deal, but still....

After 40 minutes talking to the cleark we finally got electronic keys for our room, and went straight to our room. It was building 46XX, which located just perfectly for us - not too far from restaurants, and not too close to the main swimming pool area. All buildings have No balconies or terrace. It was not expecting and was very disappointing...

Room, shower and bathroom were nice and clean. During all 7 nights stay we did not discover any non-welcomed "non-human-being" life in our room. AC worked fine, but I hear that other people complain to the front-desk clerks that they AC did not work. I guess we were lucky.
We really did not like the time of the room service - they usually come between 2 - 3 pm, and that was the time for our kid's daily nap. I had to ask maids to come back later, and few times they did not show up again.

There was ABSOLUTELY nothing in the fridge, besides 2 bottles of water, so if you like an idea of having local drinks in your room, then you need to bring it from the bar or restaurants.

If you are being paranoid as myself, then you would love the idea of having safe in the room. It costs $3/day, and you had to pay in advance. Few times i had to bang the safe itself just to remove the key from the base. Not a big deal. Good reason for stress-relief.

Majority of people, staying in hotel were from Italy and Spain. There was some language barrier between hotel workers and english-speakers, but "good smile brings peace". People in Dominican are very friendly, and they really try to understand you.

We did not go to any specialized restaurant, and always eat in the buffet-style main place. It is more than ok. I have one advice for people, who complain that food selection is poor, and there is nothing to eat, - PAY EXTRA and STAY in the 5 star hotel.

Before I end my blog - the beach is pretty FAR from the hotel, so our kid was yelling that he does not want to go there, because it is too far, and he is tired..... and swimming pool is right there, and he wants to swim.... (some parents probably recognizes the pattern). Well, it means that if you have infants and/or little "mini-me", and you love being on the beach, then you might want to consider staying in other hotel.

There are lot of topless activities on the beach. You'll decide if you like it or not. The beach BBQ restaurant is good. Not Great, but not bad at all.

I would not come back to this hotel, because life is too short and i don't want to be in this very "plain" hotel twice, but for the amount of money we paid it was very well economical place to stay in Dominican.

Oh, and one more thing - don't forget to tip servants, because small tips will bring you lot of "VIP" feelings. :)
Couple dollars to room maid, couple dollars to the restaurant servant, and next time they'll pay much more attention to your needs and wishes. :)

Thank you,