The SCUBA was dangerous. THe equipment was faulty.My son was given a regulator that leaked. WHen the group of 4 reached depth, he noted this and showed the divemaster, who did not care. The divemaster promptly disappeared. Then my sons weight belt fell off, causing an uncontrolled ascent. Thankfully, he was OK. The divemaster was not interested. We told the hotel and PADI people. THey did not care.

Do not be mislead in paying premium for upgrade to the Royal Suites. The rooms are all supposedly oceanview. we were housed right next to pool on ground floor with no view other than pool and the crowd. the front desk receptionist (Carlos) was unprofessional, had a bad attitude from the initial contact. our room was not ready when we arrived. we had to wait in the lobby for 3 hours. I would not recommend this resort to anybody especially after having just deboarded a long flight. i expect to be happy and relaxed when i arrived, with smooth check-in. but this was anything but! i will stick with my favorite Riu or iberostar chains from now on. grand palladium royal suites is no more than 2.5 stars max.

We were there from April 10th - April 15th. We had booked to stay at the Royal Suites even though reading some of the previous reviews stating that it was much quieter than the other complexes. I was very happy with the room and the location of the suites. The room was large and had a great view of the pool and the beach and was very close. This has always been important with me with my travels. The beach was great, even though as noted prior, people do go out early in the morning and put towels on the chairs at the beach and the pool, but we never had a problem finding a spot.

The pool was nice and we never had a problem getting drinks even with our Bubba Kegs from the swim up bar. Santos who works from 4 till closing was great, even gave us a CD of some local music. Also it was nice having someone come around at the beach and pool serve us drinks.

The room was kept very clean, I am not sure if the other complexes have turn down service but we did and basically our room was cleaned again and we were left fresh towels. Also we were given wash clothes which I remember reading before how people didn't get them. The mini bar was always stocked with bottled water which was nice.

The lobby always had a mini fridge with some sandwiches and snacks which was nice since there really isn't any place to get snacks inbetween meals except the Sports Bar..

I didn't think we had any problems with communication, most of the employees spoke English and if they didn't we still could communicate with them. The train ran very frequently and we never had to wait more than 10 minutes to catch one.

The casino is small, some tables and slots, only 1 quarter and rest nickels, but you can win on them, I hit the jackpot, that was a nice surprise.

The food was good, but since we were there such a short time we didn't get to try all of the ala carts, we did eat dinner 1 nite and the Royal Gourmet which was very nice. The breakfast buffet at the Los Torres was very good. We never had a problem getting sick.

I would definately recommend The Palladium and I would go back in a heart beat. If you have any questions, you can contact me at my email ffolmer1228@yahoo.com.

We went on our honeymoon to the royal suites at the Grand Palladium Palace resort and it was amazing the rooms were beautiful the beaches were amazing pools were clean bartenders had heavy hands and the drinks were great. The only problem I had was i got ill after everything I ate but with in an hour I was feeling fine the food was good I just had a stomach bug.We went on a scuba diving excursion which was great snorkelling with sharks and rays and deep sea fishing were i caught a 7 foot marlin very cool over all it was awsome and I would recomend it to anyone