Customer service at the resort does not exist, when we asked for towles, or extra soap they would tell us in 5 minutes and they never show up.
The bedding, blankets,e.t.c. was old and worn, there were 3 tiny very soft pillows in a king size bed.
My husband's brand new polo shirt with the tag still on was taken from the room, we reported the incident but they came up with nothing, if you do stay at this resort, please lock up your valuables in the safe box.
We've been to Punta Cana 3 times prior to this, we never had any problems.. the staff at the resort needs to be educated in customer service and learn to speak some decent English.

The food was nothing special, leftovers from dinner were made into a different dish for next day's lunch.
The specialty restaurants were anything but specialty, we went to the Italian restaurant, (Mama Mia) and ordered white wine, the waiter comes by and before I could stop him he re-filled my glass with red wine, the waiter had no clue what he did wrong..
At the Chinese specialty restaurant I hadn't finished all of my soup, and when the waiter came to take the bowl he was looking inside and stirring the left over soup with the spoon, I was mortified, I thought he might pour it back into the pot, that incident was very creepy and weird.
The maids were more polite than the customer service at the front desk, they deserve a tip every day.
My husband and I have been to most of the islands in the Caribbean, our stay at the Caribe Club Princess in Punta Cana was the worst.

After we booked, we looked at some of the reviews and the mixed comments gave us some concerns. We needn't have worried.

We travelled with Thomsons and had an excellent flight. It was on time and their extra legroom is great. Transfers were a bit slow, and the other hotels we dropped off at were huge. Ours was a bit smaller, but not much.

The reception area is big and open and airy and efficient. Then we had the train ride down to the apartments. This is nearly half a mile through the mangroves, but didn't take long.

The room we had was conveniently placed, quite near the restaurants, pools and beach. We had some teething troubles with the air conditioning and with a water leak in the bathroom, but these were resolved reasonably quickly once reported to guest relations.

The main buffet restaurant served an extensive range of dishes which should be enough to satisfy most palates. The biggest difficulty was getting a cup of coffee at breakfast - they always seemed to be running out of cups! They also didn't quite seem to grasp the concept that you need hot! water to make tea.

The a la carte restaurants were a varied bunch - from excellent Italian and Mexican to poor Chinese, with Brazilian and Dominican somewhere in the middle. One problem we found was that apart from the lobby bar (nearly half a mile away) there was really nowhere around the restaurants to sit and have a quiet drink before and after your meal.

The beach was lovely - and was kept exceedingly clean. The animation team was really aimed at a much younger audience than us, but they put in a lot of effort. The multi-lingual evening entertainment was mixed in quality - but nevertheless popular.

Overall, we thoroughly enjoyed our two weeks here and would recommend it to anyone.

First off, I will start by saying to ignore all of the negative comments made previously, such as 'rubbish bedding' etc.

The resort is a 4star & I would agree it is a 4star. Remember, you are in the carribean, not a posh area of london or new york.
When my boyfriend & I arrived, we were pleasantly surprised at loveliness of the reception area- open, clean, cool and well equipped with a cash machine and internet services.
We were greeted by friendly staff who immediately offered us cold beverages,
Checking in was easy, and the bell boys personally deliver your luggage right to your door.

In my opinion, the room was great. Ok it didnt have luxury chandeliers or a four poster bed..but hey, your there on holiday to enjoy the beach, not there to sit in your room all day.
The rooms were spotlessly clean and tidy. The beds were extremely comfortable with clean bedding EVERYDAY and clean towels EVERYDAY if u wished.
The fridge was stocked up everyday with kool beverages by the maids, who also left very sweet designs of swans made my towels.
the A/C made the room lovely & cool when u came back from a very hot day outside. The bathroom was superb- spacious and clean.

The resort itself was lovely. The grounds are like one big secret garden with beautiful winding paths, flowers, music and the odd peacock! but they are harmless. It makes great for a nice morning/evening walk. or, if you dont fancy walking, then hop on the mini buses that stop and drop u off where u want!

The buffet restaurent- i cannot fault. They always had a great selection, freshly cooked with plenty to choose from. They even had theme nights- foods representing different countries. Anything from chips and pizza, to rice, pasta, various meats,, vegetables and dishes. The deserts were fab too- cakes, ice-cream, fresh fruit etc.
The waiters themselves are excellent too- topping up your drink with a fresh one before your current drink runs out!
While i was there, i ate in the mexican restaurent and the chinese- both were absolutely faultless- a great choice. Be warned though- u must book these early in the morning as they are very popular!!

and finally..the beach..again...i cannot fault this. Gorgeous white sand, not crowded, plenty of sunbeds where u can go and be alone. No one bothers or disturbs you, and you are absolutely fine to go swim in the sea which is beautiful.

I would definately recommend this hotel, espcially for those who are after a simple yet pleasant resort which is clean, tidy and well equipped, with friendly staff who will do anything for you.
If you are after 'The Ritz hotel' or some other posh hotel, then your coming to the wrong country for the wrong reasons. Caribe club princess represents everything about the dominican: Beautiful, pleasant, and relaxed, providing u with the perfect carribean holiday.

I gotta say this resort was great. The rooms are simple but for the families like ours that basically slept and changed there they were fine. If your looking for pillowtop matteress's and down pillows your out of luck. Our room was cleaned everyday and the sheets changed when we wanted.
The enterance was impressive and the walk to the rooms was wonderful and pretty, there is a wetlands and lots of birds. Grounds well kept, grooming was constant while we were there. This is a resort where everything is close by. We had a room on the third floor in building one and when we walked out there was the buffet, the main pool and the beach( the most important) We got chairs on the beach everyday. The people were wonderful who worked on the resort and special thanks to Jose at the pool bar who entertained and took care of us and to Stephenson on the animation team who took the time to get us to participate in activities and made it alot of fun. Look for them both if you go. The staff all gave a smile and a Hola as you passed by , take the time to do it back if you can, they work long hours which makes the effort even more meaningful.
The buffet was great and we stuck there most of the trip. The food was tasty and alot of it prepared fresh in front of you. You got sat promptly and were served drinks quickly, not that it mattered we were on vacation and not in a rush.
We had no problem with mosquito's although they were there. Just take your repellent.
The beach was absolutely beautiful, and we spent as much time there as possible. It made the whole trip worth it.
On the whole we liked the size of this resort, the proximity of the facilities, the friendliness of the staff, had no problems with our needs being met at all. There was a good energy to this place and we would go back no problem. So if you are booked or are booking you will be fine here.