Despite a 20 hour delay and a night lost because of Sunwing airlines, arriving at the Majestic Colonial more than made up for it. The pictures don't do the place justice, because it is more spectacular than it looks. Although the resort is so huge, it never once felt crowded, even at the busiest time of year. Service is always with a smile, and there is always so much to do. Even for the pickiest traveler the hotel offers a wide variety of restaurants with something for everyone. I never had time to get sick of the food! We never got sick at all and we drank the water and weren't careful of what we ate. The rooms are spacious, but I was still not sold on the open concept bathrooms. My best friend and I opted to use the bathtub as a towel rack. The fridge is always stocked and we always left a tip in the fridge. We later learned that our maid at the beginning of the week was taking the tip, so be careful! You never have to leave this resort. They have on site entertainment, a casino, a dance club, and even shopping! Although this time around we didn't take a tour, there was plenty day trips to choose from. I travel a lot and I don't normally visit the same place twice! I will definitely return to the Majestic Colonial and highly recommend it!

I just got back from my vacation at this hotel. The hotel was beautiful and the atmosphere was excellent. I stayed on the hotel premises for the seven days I was there. The entertainment , poolside activities with the Animation Team, massaging spa, taking professional pictures on the beach and poolside. There was just so much to be done there. I never had to leave hotel only to go purchase souvineirs for my friends back at home. Most and formost I will like to thank a couple of your employees there. Jackilin Cedaro Capilona from the breakfast and lunch caferteria. She made sure my day started of well eating. George Fierriero from the Japanesse Resturant. He was very friendly and polite and finally Tony and Melvin from the Animation Team.

We had a great stay at the Majestic Colonial. Here's a run down:

STAFF - EXCELLENT!! Especially Richard Morillo! My husband left his wedding ring inside the safe after we cleared everything out. We realized it on our way to airport and called the hotel immediately. Francisco from the front desk remembered us and looked into our situation and called us back within half and hour while we were at the airport. I was on email with Richard there after on a daily basis trying to figure out the best way to get the ring sent back to us. Richard responded to me quickly, professionally, and frequently til the day I received the ring back. Kudos to Richard! Denny, the waiter on the beach was also wonderful! Marisol from the Buffet always greeted us and rushed to prepare tables for our group of 14.

Hotel & Pool - Beautiful grounds and clean rooms. Long pool with lots of huts around. Quiet areas, noisy areas, musical areas, organized activity areas, bubbly areas, wet bar area, etc.

BEACH - Plenty of huts available considering it was Spring Break week for us. Clean beach and calm water. Snorkeling was fun out by the bouys.

FOOD - Most of the food was good. Steakhouse was the best, Gourmet was second, Buffet was always great backup plan. The lines at the buffet moved quickly, especially at the omelet station. Some foods could have been labeled though. We didn't like the Carribean or the Chinese restaurants.

EXCURSIONS - We did the Zip Lines. FUN! Our kids were aged 9-14 years and we had adults too. Our 6 year old did not go but she could have. The staff was professional, safety minded, and strong. We also did an ATV and Dune Buggy day. There was a big confusion over how many ATVs and Dune Buggys our group needed. We had to wait two hours! It was very upsetting. When we finally did get going, we had a great time.

SHOWS - We only saw two shows because they began so late, 10pm. Most of us were too tired by then. The Circus was the best, and the Michael Jackson show was okay.

ROOMS-We had 3 adjacent suites. They were very clean, big, and comfortable. We contacted Richard on-line before hand and requested our 3 rooms to be next to each other.

Majestic Colonial is the worst hotel I've ever been in. We were 7 couples and at least 7 of got sick from the food. My sister was so bad we called the doctor on premisis and it took 3 hrs for the doctor to arrive, and this was only because she threatened to call national television and let them know about the situation. She had to be taken to the hospital by ambulance and she was hospitalized for 4 days with a bacteria from mishandled food, which my brother in law also submited to be tested and resulted positive from the same bacteria. There also was a rat in the pool and was taken out also when threatened. They did not evacuate the pool. They just got a plastic bag and threw it away. It seems to be if you do not scream you do not get anyhwere with them. Noone wants to be accountable for anything. I sent an email to my travel agent with all the details of this horrific stay and I also found out that another couple that were staying there as well got sick. They also sent an email with the complaint. I have yet to hear from the general manager of this property.