My Husband my son and I just came back from our 1 week stayed at the Paradisus Palma real and I have honestly say that I was very impressed with this hotel. I mean it's really gorgeus to look at and to walk around . The service was also very good. everybody is always so eager to help you , and i didn't find any problems with the language barrier since i speak spanish.We didn;t book the Royal Service and In fact we did'nt need it. this area is actually more crowed than the others sections..My only thing was the food.. It was not good at all at buffets or at the restaurants.. but if you get tired of the food just order room service. It was much testier than rest of the places. Overall a great place to stay if you want to relax and drink..not really the place for somebody looking for night live full of action and adventure .

We've been everywhere in Punta Cana - been going there for 7 years. Paradisus is more expensive than most and I'm trying to figure out why. The staff isn't as friendly as in other resorts - the food is below average in both the buffet and the restaurants, if you have kids - they'll be bored to tears. The place is spotless, the beach is beautiful with sufficient chaises and palm umbrellas. The casino is fun, the shopping sparse. The WEIRDEST aspect of the rooms is that the bathroom is wide open - I mean - NO privacy! There's a big heavy door - with a lock - but there's no need for it as there isn't a wall between the bedroom and the bathroom! Very odd setup. Anyhow, we enjoyed the Riu Palace much more last year- not that Paradisus wasn't a nice place - it just didn't impress us that much.

Stayed at this facility in early May 2008 and have to say that the grounds are beautiful.When we checked into our "Royal Service " Room it was still dirty from the prior guests with uneaten food everywhere. Our " Butler " was embarrassed and invited us to tour the facilities while our room was attended to. When we finally went back to our cleaned room there was hair & dust everywhere including the whirlpool tub in the bathroom which was disgusting.The "Butler " is an individual who you will see upon checkin who will give you his cell phone number than you will never hear from him again. Ironically, the " Royal Service " area of the pool and beach were the most crowded areas of the resort. Food was mediocre at best and the entertainment was lacking. Unless you are vacationing to drink till your heart is content then avoid this place.Beaches were full of unraked sea grass and locals line the beaches attempting to sell you something. We were promised so much by the resort reps prior to arrival and nothing was delivered. They have apologized over and over and offered complimentary "Royal Service " upon return which will never happen. We were thoroughly dissappoined by our vacation.

This resort is Beautiful. The grounds are amazing. My only complaint is that its not the best for single travelers as its all inclusive and there isn't too much around the area to do for singles. There's a small casino in the resort which is only open at night. There are a few bars. The beach and pools are nice. The staff was moderately friendly and helpful but not overly.