We did a lot of research before picking the Royal Catalonia, and were very very happy with our choice. Do take the reviews with a grain of salt on here, of course things will be different from home - this is the whole reason you're travelling! If the food was the same, rooms the same, surroundings the same, then why even bother leaving in the first place. So regardless of where you stay, a good attitude is always key. That being said - I have no complaints!

Our holiday got off to a shaky start with Transat Holidays, but this was bad customer service from the airline, nothing to do with the resort. Once we arrived in Punta Cana, it was smooth finding our shuttle and check in was easy as well. I'm not sure all the shuttles are aware that there are two entrances, one from regular Catalonia and one for Royal because I questioned them and they said it was the same entrance from everyone. Not so, but the bellman was happy to golf cart us over to the Royal side and we were treated like gold. I didn't even say my name and they knew who we were, so not sure if it was a slow day or what, but that was nice!

The rooms were beautiful. Clean, spacious, tons of extra ammenities. Loved the hammock and the soaker tub. Tons of hot water in the shower and a dehumidifier which was handy! Maid service was fantastic, we tipped $2 a day and always had a fully stocked fridge, fresh towels, everything. She came a couple times a day sometimes, because we would drink all the beer, go to dinner, come back and it would be full! So excellent service.

I thought that staff were fabulous. No, they don't all speak english. But they don't expect you to speak fluent Spanish. Do yourself a favour and brush up on the basics. Please, thanks, Hello, Goodbye, etc. That and a smile is all I had and never had a problem. Sure I got rose instead of white a couple times, but whatever, haha.

The a la Carte Resaraunts were also really good. I would rate them, from best to worst 1. Japanese 2. Mexican 3. Thalassa 4. Grill house 5. French (The French restaraunt is changing to Italian in May 2008 FYI). The most hilarious thing was watching other people skeptically try ing to eat sushi with a knife and fork at the Japanese. Don't order the Caribbean prawn at Thallasa... we're still not sure what it was, but it was clear and goey and not the sort of prawn you're thinking of.!!! But other then that food was great! Has continental breakfast room service one day and it was almost ridiculous how much food they brought... I felt a little glutunous!

The pool was good, only spent the last day there, because we're beach people. Tons of chairs and huts, never had a problem getting a chair or shade (the sun is STRONG - be careful with spf 30 i still burned second day!). Beach was fab, private with a private beach bar, soooo good.

Nightly entertainment was sort of cheesy. We still watched some of it, and it was great they had the option but it wasn't my sort of thing. There's shops, the creparie, casino and the disco, so there are tons of choices though!

Excursions, we did Saona Isle which was great, not many people on the part of the island they took us too! SO interesting driving through the Dominican towns on the way to and from the dock, very interesting perspective into everyday life. We also did the Reef Explorer which was great, recommend it opposed to the Marinarium which is just a booze cruise, and we figured we got enough free booze at the hotel. Reef explorer is less people and you get to swim with tons of rays and sharks, whereas the marinarium one is just a little enclosure, and we also got to go sea kayaking, and got 15 minute massages on this floating pier in the middle of the ocean while drinking fresh juices. Heaven! My boyfriend also golfed the course on Catalonia (9 par, he did 9 holes twice) and said it was pretty good. I think it was $60 plus $20 club rental. The guy at the golf shop was sooooo sweet and kind and even offered a gold cart to check out the course before he paid! He got chatting with him , and my boyfriend found out that he only makes $8 a DAY... which is mad, really. So keep that in mind and tip when you get good service! We saw SO many people that didn't tip at the a la cartes and I think that is really poor effort, and not acceptable when you get good service. Even just a few dollars makes a difference!

I paid $60 to have an hour massage at the Royal spa and it was really good but keep in mind there are little windows and anyone in the spa can look into the massage room, so keep in mind if you go topless and are subconcious.

hmmmm I guess my only other things to say would not be complaints but obervations... there are no clocks in the rooms, so bring an alarm! Especially if you do excursions because some of them start early! Also, the air con is powerful! I actually got cold when i slept and had to turn it off. But hey, at least there was air con!

We had such such such a good time and would definintely go back!!!

I have to say, we were a little nervous going to the Royal. There were so many mixed reviews, but all my husband and I wanted was some time away together. So it was a pleasant surprise when we arrived. We knew it was going to be bigger than most other resorts we tend to gravitate towards. We like the small, intimate resorts. The arrival was a little frazzling, our Reps had changed the color of their shirts, and it took us a little time to get our bearings. But then we were on our way. Check-in went without a hitch. Of course, we arrived early and had to wait for our room, but that is normal. We went scouting. Found our room and got our bearings.
The room was lovely. A suite style, with balcony. I soaked in the massive tub three evenings, while my husband napped in the hammok. Our cleaning woman was the sweetest. Our room number 4226. Excellent view over the pool. Many evenings, we just hung out and sat on our balcony and relaxed. One thing though, there are no irons in the room. You could rent one, if you were lucky, so bring your own.
The staff was fun and very courteous. I always, always, believe that if you treat someone with respect, they will return it. And being the case, we had no problems with the staff. In fact, I sent my husband for a bottle of wine for the room one evening, and three cervecas, 5 staff and a manager, the wine steward beat my husband back to the room! Unfortunately, we do not speak much spanish, and it was a challenge. But they did everything they could to figure out what he was trying to get across.
Make sure to take a spanish dictionary. Just small things help.
Now, the food. I have to say, this was one of my disappointments. There was large variety, and the Japanese restraunt was wonderful. But it was a little lacking in taste. They had theme nights, and I wonder what they think a Western cuisine is? I thought ribs, steak, something with barbeque sauce, nope. So be careful of the theme nights, not what you expect sometimes. The very best, was the wood-grilled pizza over at the Bavarro pool. Chaos, let me tell you, I think every family had 5 children, but worth it. This small grill type restraunt was open till 6 pm and we had to go, at least 4 times for lunch, even a snack b-4 dinner. But beware, as soon as it is taken from the oven, sliced and set down, it was gone! So be ready to set your feet!
The Royal was a wonderful experience. Adults only on this side, and very quiet. You could mosey over to the otherside, check things out, but then, you returned, and it felt like home. Bar service was wonderful. Great Bartenders. Watch the Mama Juana juice. Whew! We have never experienced the friendliness of so many other travelers. Most, stay to themselves. Not here, all you had to do was strike up a conversation. Amazing! I just cannot say enough. And of course, we were there when Bret Favre had retired. What conversations we had! So many different countries wanting to know about it! Some men cried! Some gave accounts of favorite Favre games. It was a true tribute from all over the globe.
This is not an Americanized resort. Don't drink the water. Only the bottled water, don't even open your mouth in the shower, or brush your teeth with it, but, if you take your dictionary, you can leave a note for the cleaning woman with $5 and you will receive a case of water. Be pleasant. You are on their island. And have fun.

Went the week of April 13th.

At airport, if you don't want to start out tipping, don't let the guys take your luggage. They are very forward like it is what they are supposed to do, but they expect a tip.

We must be closest resort to the airport, so it is only approx 15 minutes and you are first to get dropped off.

Royal Side

We were very impressed with the hotel itself. It feels small and personal, with your own pool, spa, beach, restaurant, bar, free internet, etc.. Beautiful property and especially pool and you forget you are attached to a much larger resort. Even the common washrooms are way nicer than you would expect!

Because of the size you quickly become familiar with many staff, as well as other tourists and if you are not shy you will make friends from all over. Many french and spanish tourists, as well as some german and an even mix of canadian and american.

Rooms were outstanding, from extra large shower, tub and bed, to ceiling fan , flat screen, air conditioning, sitting area. Rooms were in 4 villas (36 rooms each). These run parallel to the main resort villas in the direction of the beach which is about a 5 minute stroll down one of several walkways. We got to see a room at the main resort.These were similar with slighly older decor and smaller showers. We heard hot water was in small supply at main resort (not a problem here).

Staff were all very friendly and helpful. Some key staff were better at english than others, and you will quickly realize how detailed a conversation you can have. Notable staff were Basilio at main bar, Carlos at pool bar, front desk staff, Alexandra for booking and the manager (Jorges, I think). Brought some pre-translated questions like "could you leave extra water?", or "could you leave extra beer?" for the maids. That works great. Left $3 a day on the bed and some Mary Kay samplers. Tipped bar and restaraunt staff periodically to build rapport (worked great).

Smiles work with all the staff (saw some people who appeared unnecessarily cranky or rude.) You get what you give! Said "Hola" to just about everyone you pass and they say it back.

Spent most of our time at the pool with only a few trips to the beach. Beaches and water are outstanding. Getting chairs / umbrellas at either pool or beach was never a problem (I went down to pool at 8 each morning and threw towels on chairs, but you could still get them through day).

I did snorkel at the royal beach ($20 deposit on gear). You have to go way out to get to reefs, but that is where you will see lots of tropical fish (I even saw a large turtle there). It stays quite shallow most of the way out.

We did not see any flies, although there were some hornets at the beach (did not come near you) and my wife seemed to get sand flea bites on her ankles.

Ate one supper and some breakfasts and lunches at the Royal restaurant. You can eat inside, under the overhang outside, or under a large thatch roof area beside the pool. Some of the food here and at the main resort does not have a lot of flavour, but you will still find plenty of good stuff anyway (omeletes, scrambled eggs, squeezed OJ and coffee, BBQ chicken, pork, hamburgers, my wife abosolutely loved the salmon). There was a BBQ on Sunday which was quite good (except steak was like rubber!).

Drinks are all brands, not just domestic, although beer appears local

Pool is gorgeous, and the best thing, is even though the main resort, pool and beach are beautiful, you can always return for a little peace and quiet here.. Also, for north americans, you will notice a lot of topless sunbathing which is common in Europe (north americans sometimes joined in after a few hours at the pool bar!). You get used to it.

Pools and beach at both resorts close early (by 6) Lobby bar closes at 12.

We did not go on any excursions although many other tourists decribed some really good ones they took. We did walk off the resort to the right of the beach to a "strip mall" of huts. (another single vendor to the left of the main beach also). Each booth was selling the exact same merchandise, so they are rather forward at trying to get you to come in to their individual shop. Don't pay quoted prices. You can get anything at probably 60 - 70% less than their first offer. They will also entice you with free necklaces (we got 4). We got a painting for $22 that started at $65.

Don't buy wood products (or at least look for and evidence of termite holes). We had Canada customs confiscate a bongo drum we bought (the lady behind us got hers through, but she had bought it at the duty free at the airport and it must have appeared termite free). If you buy oil paintings (there are many), the shopkeeper with remove the wood frame for you.

Main Resort

Spectacular property. Connected by nice walkways and only minutes to walk to. Beautiful grounds, fountains, statues, facilities. Lots of marble. Staff good, but not as personal as Royal.

Pool is very large and busy. Lots of families with kids (appears to be a common European thing to bring kids). Snack bar at pool is good for thin crust pizza and nachos. There is a large buffet between pool and beach in addition to the huge buffet at the front of the resort. Tons of activities like archery, painting, dance lessons, etc. going on all the time. .

We ate at the main buffet several times (tons and tons of choices), and booked dinners at the Mexican, the Steakhouse, Japanese and the Thalhassa (that is the one at the Royal). You have to book 24 hours ahead for dinners (not needed for buffets, or breakfast / lunch at Thalhassa). You can book all at the royal through Alexandra (beside front desk). The Japanese was excellent for us, followed by the Mexican (couldn't finish fajitas after getting appetizers) and the steakhouse (good flavour, but small portions, especially appetizers). Didn't get to the french.

Blew $20 in the small casino. There is a disco (opens at 11) and a large stage and outdoor entertainment area with nightly shows. There is also a strip mall of stores that were nice to browse, a "crepe" restaurant ,medical centre, and gym in the same area.

Monday night is a large beach BBQ. Great atmosphere with flood lights in trees, hundreds of tables with white linen set up, live band, dance area and huge BBQ and buffet lined with palm branch paths and archways. Every thing from baby pigs (not appealing to see them), to ribs, steak, hambuger, sausage, hot dogs, chicken, fish, etc..

Loved the place and would not hesitate to return!

Date: April 10 - 17, 2008

Review is a little lenghty

We just returned from the most amazing vacation at the Royal Catalonia Bavaro. Flight from Moncton NB to Punta Cana was fabulous without a hitch, going through the airport in Punta Cana went very smoothly. Bus ride from Airport only took 20 min at most. Once at the hotel bellhop gathered our luggage at Reception they greeted us with champaigne, we were travelling with another couple and requested ahead of time to have a pool facing room with rooms in same villa and floor which was accomodated for us, reception service was smooth and very friendly, once in our room checked everything over they were so clean and sheets were very fresh not sure where other people saw bugs or cockroaches did not even see a mosquitoes, maids cleaned rooms twice a day with lots of fresh flowers and fresh towels no shortage, lots of hot water only thing water pressure wasn't the best but that did not bother us at all. JUpon arrival in our rooms we received a chocolate scupture of a palm tree with shaved white and dark chocolates with triffles. Also all of our Al-a-carts were already made for us which was a bonus. Food at the Thalassa was ok I would say about at 3 out of 5 the breakfasst was the best we loved the Momosa girl, did not have to much of a problem with communication much of their front end staff spoke english to some extent.

We ate at the American Steakhouse , Mexican, Parrisean (french Resaurant) which were all very good, they mixed up our reservation for the Asian but that did not bother us at all we just ate at the grand buffet that night, During the day we ate at the Pizzaria which also served nachos, roast chicken, french fries, hot dogs on the Catalonia side very, very yummy.

Now onto the beach, we are ealy risers so we always went for a walk around 6:45 and 7 am there were plenty of Plapas( spelling?) to choose from, it gets so hot during the afternoon it is nice to get some shade, one afternoon I counted 15 beach chairs vacant so no problem to find them on the beach. Beach bar is very close on the royal side we also had butler service a few days on the beach. Sand was nice and white, others spoke about lots of seeweed on the beach but really there was hardly to speak of when we were there, they cleaned the beach at least twice a day to pick the seaweed up. Water was very warm easy to just jump right in.

Each night after supper we walked around the Catalonia side and looked at all the shops and took in 1 night show which was Grease, it was good, if you are looking for a Vegas style show I suggest you go to Vegas, they really did a very good job intertaining, We also went to the Casino but did not make it to the Disco so cannot comment on that.

The ground of this resort are just gorgeous, lots of birds and turtles and fish, the grounds are lush with plants and vegetation, the ground keepers are doing a super job.

Excursions: Did the Quad 1/2 day in the am was fun to get off the resort for a few hours, not sure if I would recommend this to any one.
Saona Island was the highlight of our vacation seeing the country side of this country and how people live was truly an eyeopener. once we arrive to Saona by speed boat they had a large buffet which has something for everyone and lots of rum, after about 2 hours on this beautiful Island they board you on a catermeran and then the party starts more rum and cokes (lol) just amazing I would recommend this excursion to anyone,

To end this review I would say the workers at this resort really do go out of their way to help you, just remember you are not in your own country so things will not be the same, go with an open mind and don't sweat the small stuff and you will have the most amazing vacation