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Morgan's Harbour Hotel and Marina: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 31 Reviews
5.0 of 5 stars
3
4.0 of 5 stars
15
3.0 of 5 stars
3
2.0 of 5 stars
6
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#5 of 21 hotels in Kingston
Show Hotel DetailsHide Hotel Details
  • Hotel class: 2 of 5
  • Rooms: 60
  • Address: Kingston Jamaica
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Description: Colonial-style Hotel located next to Port Royal, 6 minutes from airport & 20 minutes from downtown Kingston. This description is based on information provided by the hotel.
No Business Center Fitness Center No Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: $129 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Morgan's Harbour Hotel and Marina

( 7-11 of 31 )
“Absent Airport Meet and Greet Service”

Morgan's Harbour Hotel and Marina

1 of 5 stars
Saudi Arabia
Jan 26, 2008
0/1 found this review helpful

On 21 November 2007, we were looking forward to an overnight stay at Morgan Harbor as sort of a short reconnaisance to find future scuba diving venues. However, when previously requested airport pick up failed to show, we continued on our journey into the interior of the country. We would like to see what Morgan Harbor has to offer diving wise, but never again will we allow ourselves to be stranded at the Kingston Airport @ midnight by the Morgan Harbor Hotel reservation staff.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ropeman4634's Summary
Date of Stay: November 2007
Member since: February 28, 2003
Was this review helpful? Yes No
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Average price*: $129 (year-round)
“Great Location - Service Poor”

Morgan's Harbour Hotel and Marina

2 of 5 stars
Kingston, Jamaica
Jan 11, 2008
1/1 found this review helpful

University of Technology- FENC Department, Kingston
Date: December 19, 2007
I had a Christmas function their and the scenery and atmosphere is beautiful, perfectly breathtaking. The setup of the area was to perfection. The room was clean and very comfortable.
The Staff at the Front Desk and Ancillary Staff was helpful and efficient. The trips to Lime Cay was Great!!!!

We booked in advance and I was so disappointed when it was time for the Buffet to be served, the food was cold, and the servings so small. We book for 90 persons and only 68 turned up and still most of the food was finish before the first servings.

Lots of patrons finish eating and still was not served a drink, or even water.
I am truly disappointed because I had expected better service from the fact that we booked and made prior arrangements.
I would not use them for a large function again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinarich's Summary
Date of Stay: December 2007
Member since: January 11, 2008
Was this review helpful? Yes No
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Average price*: $129 (year-round)
“Great start to a holiday”

Morgan's Harbour Hotel and Marina

5 of 5 stars
Cockermouth, cumbria
Jan 1, 2008
1/1 found this review helpful

We booked this hotel on the advice of our hotelier the previous year. He always stayed there on arrival in Jamaica to avoid having to drive home to Port Antonio in the dark.
We booked 2 nights so we could meet up with friends in Kingston.
The hotel provided a complimentary transfer from the airport & within an hour of landing we were in our comfortable spacious room.We loved everything about it - sitting at the quayside restaurant, eating lobster salad, watching egrets fishing and the lights of Kingston across the harbour.
Wandering around historic Port Royal the next morning. Swimming at Lime Cay - looks like it could be fun at weekends, with food bars set up. In the week, it was sleepy and relaxed.
Next visit, will book it to end our holiday too!

  • This TripAdvisor Member:
    • Liked — quiet situation, convenience for airport
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Val_active_pensioner's Summary
Date of Stay: February 2006
Traveled with: Family (extended)
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: June 21, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
People with disabilities, Older travelers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
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Average price*: $129 (year-round)
“Peter T. Carey”

Morgan's Harbour Hotel and Marina

Nov 23, 2007
2/3 found this review helpful

I had missed my flight and Air Jamacia directed me there.. all of the cab driver's noted to me that it was a good hotel but it was expensive... When they told me that I would have to pay about $130 to 150 US, I was elated.. SO I took it when I got there the hotel was great.

The service from the front dest to the resturant, was excellent.

I most espically appreciate that the cable in the room carried the Bahamian channel ZNS 13 and Cable News Bahamas 12, I felt so much at home..

I will return and stay there...

  • This TripAdvisor Member:
    • Liked — Friendly staff
    • Disliked — I have no view
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Watsayu's Summary
Date of Stay: November 2007
Traveled with: Family with young children
Visit was for: Business
Age group: 35-49
Member since: November 23, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
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Average price*: $129 (year-round)
“Good hotel - Shady billing!”

Morgan's Harbour Hotel and Marina

3 of 5 stars
New York City, New York
Nov 14, 2007
4/5 found this review helpful

Really nice hotel. Great spacious and clean room with good decor. Good
pool... on the harbour where you can catch the boat to the Lime Cay isle (great beach)... walking distance to Port Royal Historial area (amazing fish cafes and cheap local shop) Other than that it's fairly remote from other things to do. But peaceful.

Hotel food is very poor quality - best to walk down the road (its very
safe) down a few block for fish at Glorias. What am annoyed at is
the "energy charge" of $70+ dollars that was tagged onto my bill. I've
stayed in all the hotels in JA an never have been stung like this. The
other issue I had was I had 'held" a card at the hotel so I could have
room charging ability. This card has been charged $200 without my authorization. I am now having to dispute this! But in the meantime I am 'out' $200 until they release this hold! Not good business practice.

I much prefer Altamont hotel in New Kingston. The rooms may not be as pretty or as large but much more central and decent with their accounting.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bissey's Summary
Date of Stay: November 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: February 28, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Was this review helpful? Yes No
Management Response
JacquiWilliams, Marketing Manager
(Management representative)
Nov 23, 2007
I am in receipt of your letter stating your concerns regarding your billing details.

I apologise for the misunderstanding that may have transpired. I am currently in posession of the bill you received upon check out. The information that you posted on tripadvisor was a bit misleading as the US$71.61 was your total balance which included food and beverage charges, Lime Cay Tours, as well as 2 night's energy charge of US$14. The energy charge is actually US$7 per night. I will hasten to admit that all hotels do factor energy charges into thier room rate, only a few itemize it on your final bill.

The end result however still finds our rate comparable to most other small hotels in Kingston, given the product.

Our accounts department is in posession of your pre authorisation reversal confirmation which was done at 5:26 pm on Novmber 9 upon your check out.

I am not sure why you received a bill from you credit card company. We will be happy to provide you with all the details sorrounding the reversal of that pre authorisation.

We would love to settle this misunderstanding in the least possible time. Let me on behalf of the Management and Staff apologise for the misunderstanding and thank you for your patience.

Our aim at Morgans Harbour is to foster repeat business as a result we appreciate your constructive criticisms and look forward to welcoming you to our property again.


This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $129 (year-round)

Reviews of Morgan's Harbour Hotel and Marina

( 7-11 of 31 )
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