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Morgan's Harbour Hotel and Marina: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 31 Reviews
5.0 of 5 stars
3
4.0 of 5 stars
15
3.0 of 5 stars
3
2.0 of 5 stars
6
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#5 of 21 hotels in Kingston
Show Hotel DetailsHide Hotel Details
  • Hotel class: 2 of 5
  • Rooms: 60
  • Address: Kingston Jamaica
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Description: Colonial-style Hotel located next to Port Royal, 6 minutes from airport & 20 minutes from downtown Kingston. This description is based on information provided by the hotel.
No Business Center Fitness Center No Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: $129 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Morgan's Harbour Hotel and Marina

( 4-8 of 31 )
“Charged Twice- Beware”

Morgan's Harbour Hotel and Marina

Apr 23, 2008
3/3 found this review helpful

We stayed here for one night only because it is close to the airport . It was satisfactory only but I would have recommended it because of its location.

However we have been charged twice for our stay. The hotel maintain we were there twice (on 29th Feb and 30th March - a month later - we were in Jamaica for only a week)

Mistakes happen, but after 9 days of emails they are not resolving my complaint or refunding my card - beware.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
threeways's Summary
Date of Stay: February 2008
Member since: November 20, 2004
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes No
Management Response
mharbour, Shawn Tulloch-Phillipps - Front Office & Marketing Manager
(Management representative)
Jun 24, 2008
In reference to your complaint re: duplicate charges.

We apologize for the slow response to your first two emails sent to us on April 14 and 17, 2008.

After responding to you I requested information that was needed to help with our research.

After conducting our internal investigations between the front desk and our accounting departments, we arrived at the conclusion that you were in fact charged twice as we had reservations in our system for two separate arrival dates which proved to be incorrect.

We have communicated with you through emails on a few occasions in ensuring that this issue is resolved in the shortest possible time.

Thank you for allowing us the opportunity to make this right, as well as your patience and your return email notifying us of your credit receival on April 29th, 2008.

We hope that this experience has not left you with a negative impression of Morgan's Harbour Hotel, as we look forward in hosting you again and again.



This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $129 (year-round)
“enjoyed Morgan's Harbor”

Morgan's Harbour Hotel and Marina

4 of 5 stars
pensacola
Mar 5, 2008
2/2 found this review helpful

I arrived at Morgans Harbor on the 27th of Febuary. I was greeted with a friendly face at the airport, and a ride to the Hotel. Check in was painless, and the staff very nice. I arrived to a clean and comfortable room. I did have trouble with the A/c which was addresed quickly. (operator error!) never the less the service and response was much appreciated!
The food was great and priced fairly. The service was great! The bar staff was also very friendly!
The grounds are well kept.. I felt very safe at the Hotel.
I also enjoyed walking around in Port Royal, ver y interesting town and the people are incredible. I would reccomened this Hotel , to everyone looking for a quite retreat, and enjoys history!
This hotel is full of Charm!!!!!

  • This TripAdvisor Member:
    • Liked — The staff and the Charm of the Hotel
    • Disliked — No Shopping in walking distance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jenfl21468's Summary
Date of Stay: February 2008
Traveled with: Solo traveler
Visit was for: Other
Age group: 35-49
Member since: March 03, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, People with disabilities, Older travelers, Families with young children, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
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Average price*: $129 (year-round)
“It's Cool”

Morgan's Harbour Hotel and Marina

4 of 5 stars
St. Louis, MO
Jan 31, 2008
3/3 found this review helpful

I checked in on a Friday. The room was clean. I had a great view of the sea and the pool. I was really sleepy, but I think a band was playing late on Friday night. The area is safe, it is NOT touristy. There is no one hassling you asking if you need any of many services. The continental breakfast is nothing to brag about but will hold you over til you get some real food. The staff ALL AROUND was NICE.

  • This TripAdvisor Member:
    • Liked — the view from my front door and my balcony this was a very relaxing trip to Jamaica not MOBay at all
    • Disliked — breakfast ( there is ala carte but I didn't want that either)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NRLove's Summary
Date of Stay: January 2008
Traveled with: Solo traveler
Visit was for: Other
Age group: 25-34
Member since: October 24, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Tourists
I selected this hotel as a top choice for:
Concerts / Music festival
Was this review helpful? Yes No
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Average price*: $129 (year-round)
“Absent Airport Meet and Greet Service”

Morgan's Harbour Hotel and Marina

1 of 5 stars
Saudi Arabia
Jan 26, 2008
0/1 found this review helpful

On 21 November 2007, we were looking forward to an overnight stay at Morgan Harbor as sort of a short reconnaisance to find future scuba diving venues. However, when previously requested airport pick up failed to show, we continued on our journey into the interior of the country. We would like to see what Morgan Harbor has to offer diving wise, but never again will we allow ourselves to be stranded at the Kingston Airport @ midnight by the Morgan Harbor Hotel reservation staff.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ropeman4634's Summary
Date of Stay: November 2007
Member since: February 28, 2003
Was this review helpful? Yes No
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Average price*: $129 (year-round)
“Great Location - Service Poor”

Morgan's Harbour Hotel and Marina

2 of 5 stars
Kingston, Jamaica
Jan 11, 2008
1/1 found this review helpful

University of Technology- FENC Department, Kingston
Date: December 19, 2007
I had a Christmas function their and the scenery and atmosphere is beautiful, perfectly breathtaking. The setup of the area was to perfection. The room was clean and very comfortable.
The Staff at the Front Desk and Ancillary Staff was helpful and efficient. The trips to Lime Cay was Great!!!!

We booked in advance and I was so disappointed when it was time for the Buffet to be served, the food was cold, and the servings so small. We book for 90 persons and only 68 turned up and still most of the food was finish before the first servings.

Lots of patrons finish eating and still was not served a drink, or even water.
I am truly disappointed because I had expected better service from the fact that we booked and made prior arrangements.
I would not use them for a large function again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinarich's Summary
Date of Stay: December 2007
Member since: January 11, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $129 (year-round)

Reviews of Morgan's Harbour Hotel and Marina

( 4-8 of 31 )
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