My husband and I recently returned from the Riu Ocho Rios where we went for our honeymoon. For the last three days of our stay, we were literally counting the hours until our flight home. Many reviewers have said that the food was terrible. I thought that the food was pretty decent, when you could get it. If you are hungry at any other time than the typical meal times, your only option is a sandwich from a cooler at the sports bar. At regular meal times, you have to either go to the buffet or you have to stand in line for an hour for reservations. Note to travelers who will visit soon: the reservations no longer go from 10-12. They start at 7 a.m. and are gone by 7:30. All the information you are given still says that reservations are from 10-12, so don't be fooled. I think it is entirely unacceptable to have to get up at 6:30 on your vacation to get reservations at an "all-inclusive" resort.
The room itself was nice, although we did pay extra for a suite-style room with a jacuzzi tub. However, there were never enough towels, and the only time that we asked the housekeepers for more towels (or anything, for that matter), they did not give us any more towels and they left the door to the room completely open. This may have been a coincidence, but leaving the door open is unacceptable anyway. Thankfully, nothing was stolen.
The beach is small, but pretty. However, there are so many locals on the beach trying to sell you anything from seashells to marijuana that you can't relax. They kept coming over to us and bothering us until we finally left the beach in disgust. We thought we might go to the pool, but it closes at 7 p.m., which is completely ridiculous. Also, you have to check out your pool towels, and if you want to return them you have to do so before 6 p.m. or you have to wait until the next day.
The travel agent from TourWise, Shadine, who stays on the property to set up your off-hotel tours is horrible. She looks bored and stares off into space as if you are wasting her time. She will totally ignore you if another travel agent comes up to your table, and she answers her cell phone (which seemed to ring every two minutes) without an apology.
Finally, there is no room service, and the hotel information in our room was a dirty and wrinkled booklet that gave very little useful information.
Perhaps we were just unlucky. But if you go to an all-inclusive Caribbean resort, the very least you can expect is food whenever you are hungry and a peaceful beach. The Riu cannot offer you either.





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