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Couples Swept Away Negril: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
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4.5 of 5 stars 977 Reviews
5.0 of 5 stars
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4.0 of 5 stars
197
3.0 of 5 stars
61
2.0 of 5 stars
67
1.0 of 5 stars
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#12 of 100 hotels in Negril
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  • Hotel class: 4 of 5
  • Rooms: 312
  • Address: Norman Manley Blvd Negril Jamaica
Property Type: Resort (All-Inclusive)
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities that are included in the nightly rate.
Description: Beautiful Caribbean-style All-Inclusive All-Suite Beachfront Resort emphasizing fitness. This description is based on information provided by the hotel.
Business Center Fitness Center No Free High-Speed Internet Free Parking Pets Not Allowed Restaurant No Room Service No Swimming Pool
Check Rates: $517 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Couples Swept Away Negril

( 758-762 of 977 )
“Tropical resorts are not for everyone but if they are”

Couples Swept Away Negril

5 of 5 stars
Winston Salem, NC
Dec 16, 2004
18/61 found this review helpful

We visited CSA from Nov 30 to Dec 6, 2004. This is my fifth all-inclusive resort (3 Jamaica & 2 Mexico) and on an overall basis, we rank CSA as our favorite. All resorts have their strengths and weaknesses but found that the atmosphere and facility at CSA to be the deciding factors in our opinion. I did a lot of research before picking CSA and was a little apprehensive with some negative reviews. All I can figure out after our visit is that the negative reviews I read dealt with expectations not met. All-inclusive resorts in the tropics are typically expensive and that may bring with it expectations about similarly prices resorts/hotels located elsewhere.

The following are some observations (I tried to pick ones not generally covered by other reviews) with the caveat that any negatives are minor in our overall impression:

Facilities:

CSA offers a different property layout compared to the resorts we’ve visited in that the grounds feature the guest quarters scattered among many trees and natural foliage at the foot of the ocean. You feel as though you are on a tropical island. Our typical experience at other resorts featured a main complex of buildings with adjacent guest buildings in a rather open environment. The intimacy at CSA is it’s best feature and offers very romantic atmosphere. The grounds crews are evident every day and it shows as you enjoy the complex.

It may sound odd but I found the main dining pavilion to be one of the best that we’ve seen with a main open dining area surrounded by wrap around dining balcony above. I wasn’t initially impressed but as time went on, during different times of the day, I appreciated the layout and lighting, both natural and artificial.

The sports complex across the street features the spa, sports bar, Feathers, workout pavilion, 7-lane lap pool and tennis courts. All were nice and well kept. The only complaint is that on our night at Feathers, the noise from the sports bar was a little distracting.

The grounds are watched over by an unobtrusive guard staff that appears to be there to keep privacy for guests only. Safety was not a big concern before or after the trip but it was a nice touch to know that someone is watching out for you 24/7. The guards are not just at the perimeters but also have several stations along the beach and if any of the vendors lingered too long with their pitch for carved wood canes or Jamaican doo-rag hats, a guard would approach and they would move along. (This is not to give the impression that you are constantly hassled by vendors or that the place is crawling with security guards.)

Rooms

We initially signed up for an Atrium room but switched to a beachfront verandah room just before the trip. The main reason is that my wife wanted the bathtub (showers only in the Atrium rooms) and we thought that the mini-bar would be a nice feature. It turned out to be a good move for us. Because the verandah rooms are at the Negril end of the property (other end from the main dining hall), it was very convenient to have the mini bar particularly for morning juice/sodas, for nightcaps, etc… It was impressive that they offered name liquors (5) in pint bottles and the mini-bar was restocked daily. The rooms were nicely appointed but the décor could have been turned up a notch as it was a little plain. The verandah is nicely sized with towel racks and comfortable furniture. We used it everyday to watch the sunset. The new bathroom facilities (& bathtub) worked fine as the observation we’ve made at other resorts is that the first thing that goes is the bathrooms and I had read that the Atrium bathrooms needed upgrading. It is the tropics and I’m sure the corrosive nature of the environment plays havoc on the plumbing. The bed has a very comfortable mattress and classy cotton coverings. A beachfront suite may not be worth the premium in the verandah area as oceanview rooms are not that far away from the beach but there is something to be said for being within 150 feet from the surf. We liked that there is a hot tub in this section.

Food

There’s plenty of it and lots to choose from. The food is well chronicled in other reviews so I won’t dwell here but guys, if you like spicy, grilled meats like I do, you’ll be in clover. The jerk chicken and pepper steak was outstanding. I eventually went over to the sports bar and had the jerk sausage pizza and I liked so much, I came back three times while we were there to enjoy it. The only suggestion I have is that there should be a self-help beverage station with sodas and beer in the main dining pavilion. When it was real busy in the dining room, it would be a big help to all to go get it yourself rather than burdening the staff/bar with common drink orders.

Entertainment

The majority of the nightly entertainers were good and credible. The guitar/cello duet (The Enchanting Duet) played at Feathers the night we ate there and they are very enjoyable. We heard them the last time we were in Negril at Grand Lido and we were pleased to here them again. This time, we did get to buy their CD. The talent at the Beach Party was a little weak and needs some work but they could keep the fire blowing.

Staff

The reports are true that with smiles and thank you’s, the staff responds very well. I found them always willing to help. Sure, there are times that service is slow at the beach bars or in the dining areas but when you look around you notice that everyone is working hard so there’s nothing to get excited over. I am sure that staffing is a major challenge for any of these resorts and I think the CSA staff deserves 5 stars.

Guests

The clientele is very eclectic and we liked the diversity. We saw couples from young to old. I would estimate that about 1/3 of the guests were Europeans.

Golf

I played three times at Negril Hills. The course is very playable (6500 from the tips) with nice elevation changes and hole variation. The greens were in great shape with the general course conditions average for a public facility. The course will not crack the world’s top 100 by any means but I found it worthwhile enough to take my clubs. It is a very athletic walk considering the many hills. I wanted to play first thing so I could get back to the resort and enjoy the day. I skipped the free shuttle and hired a cab to take me over each day at 7:15. On my first day, I didn’t know what to expect but met one of the caddies upon arrival and he took care of me. Shelton asked me if I was playing alone and if I was walking. When I responded that I was, he led me to the first tee and we began play at 7:30 with expectation to turn in my golf voucher and pay the caddie fee at the end of the round. (Caddie Fee=$14 not including tip. Tips average between $10-15/round) A round took a little under three hours and I was back at CSA before 11am each day I played. There were some traffic problems when making the turn as they use both tees to accommodate early morning golfers but the caddies are good at marshalling play. Shelton is a very pleasant young man and I enjoyed his company for each round as he agreed to caddie for me any day I played.

Misc

I liked the fact that CSA offers free internet on four computers located on the balcony in the lobby complex. Made it nice to check in with world when the urge came which wasn’t very often.

I wonder about how the resort will accommodate the people from the extra verandah rooms, now under construction. The busiest days were Friday/Saturday and the dining pavilion was packed. I can’t imagine throwing another 150 people into the mix at peak times. We did find out that Sunday is lightest traffic day and that was a nice aspect to our last full day.

Overall, Swept Away is a top shelf tropical resort and I would not hesitate to recommend it to anyone. Remember though, all-inclusive tropical resorts are not for everyone so beware.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $517 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved Swept Away!!”

Couples Swept Away Negril

5 of 5 stars
North Carolina
Dec 16, 2004
7/52 found this review helpful

Ahhhhh what a way to spend a honeymoon. My husband and I returned last night (Dec. 15) from our 4 night stay at swept away and loved every minute of it. When you arrive at the airport, couples has its own lounge area where you can start your free drinking experience until your bus is ready to take you to your destination. We loved the bus ride!! We were the only couple on the bus so our driver gave us lots of extra info about where we were at at specific times as well as how to bargain with Jamaican people when purchasing items. Upon arrival, you are greeted with champagne and cool towels. Check in was a breeze and our room was ready as soon as we got there.

Our Room:
We stayed in the beachfront veranda suite in the new section which was definately worth the extra money. We awoke and fell asleep to the wonderful ocean which was soooo relaxing. Our room was cleaned to perfection as well as the mini bar being restocked everyday before we returned from breakfast. Plus we had a T.V and clock with C.D. player.

Dining:
Sea Grapes was wonderful. We dined right on the beach!!
Lemon Grass was a great experience. Balcony view of the ocean and pool. Food was incredible.
We ate in the main dining area every morning for breakfast and lunch and ate dinner there one evening. Food available for any kind of taste palate.
Veggie bar: Try the grilled fish sandwich as well as the sushi. Best fish sandwich in the world.
Feathers: Book early, we did not get to eat at Feathers because it books up so fast.

The Beach:
Amazing!!!! We spent most of our day on our floaties floating on the ocean or in the many hammocks they provide. We went snorkeling twice. It was a terrific experience.

The Staff:
Loved everyone. Made us feel very welcomed and some even knew us by the end of our short stay. Yes it took a little longer than usual to get a drink when dining, but they always made sure you had water or something until it arrived.

We cannot wait to go back to celebrate our one year anniversary.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $517 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Fabulous Honeymoon”

Couples Swept Away Negril

Dec 16, 2004
19/64 found this review helpful

I am finally writing this after our trip taken last year. My husband and I were there in July 2003 for a 10 day honeymoon, and it was just awesome. I'll first state that we're in our early 30s, we're from the tri-state area and both lived in Manhattan before we met. Arriving at Couples Swept Away was the perfect getaway from the metro-NY area. Service, good attitude, and a "ya mon" approach to everything was so appreciated. The beach was beautiful. I'm not much of a swimmer so the calm water was perfect since I usually find large waves intimidating. The water was so warm and clear and clean. If you can splurge and get a room right on the beach, I highly recommend that. Part of what made our vacation was sitting on our over-sized porch looking at the water. The food was good - although my husband claimed it was average. The nightly entertainment was good. One night was especially fantastic - they had a candle-lit/moon-lit dinner on the beach with fire eaters and other fun entertainers. We generally saw couples ranging from their 20s-50s, with about 1/2 in their 30s. If you're a late-night partying/dancing/shots kind of person, you may find this resort a little too tame. We certainly had our daily Red Stripe beer on the beach followed by cocktails with dinner, but going to bed by midnight everynight and sleeping in was perfect - we did not have the urge to party all night - been there done that. If you like to work out, you definitely have opportunity to do so. There is a small outdoor gym which was kind of warm, but we didn't mind working up a good sweat. I took advantage of the complimentary tennis lessons as well which was a nice treat. Taking an abs class on the beach was pretty cool too. Definitely bring money to tip. It is in no way required, but just a few bucks/day means a lot to the workers and $50-$100 on top of a paid vacation is not too bad.

Another thing, don't buy pot from the maintenance guy. A "friend" did that and the maintenance guy kept casually passing by this friend's building. On the other hand, if that's part of the service you're looking for, go nuts.

The rooms were spacious and fine and had a warm carribean feel to them. I would not describe them as luxurious with fancy, posh marble, etc. I would describe the rooms as elegant yet casual huts on the beach. We're not fancy people, but we do appreciate comfort and beach views, and that is what we got.

There was a pool by the gym but I honestly never saw one person go in there. Probably because the beach was so nice and it never felt crowded. In fact, the resort overall never felt crowded. The way our building was constructed was so that we never even saw our neighbors.

It rained at least 1/2 the days we were there, but it would rain for like 1/2 hour and then the sun would come out for the rest of the day. It did not get in the way one bit. I recall taking cover at the beach bar still hanging out in my bathing suit. Another time, we played chess in the main dining building where they had some games (pool, chinese checkers...)

If you're looking for relaxation, a nice beach, upscale but not stuffy crowd, this is your place. Don't know if this helps, but I found it helpful to read reviews in which the writers described themselves. So here's some extra info: we're easy-going, we partied in our college years and have slightly mellowed out over the years, we're both into fitness - ran a couple marathons, husband takes karate, we're huge eaters (love all ethnic foods), sometimes social but totally appreciative of our privacy on vacation, and we're big on customer service. If the food, activities, beach, and room were all awesome, but we got a bad attitude from the staff, this review would not be worth writing. We gravitate towards good people, good times. One other thing - this was the only all-inclusive vacation we've ever taken, and it was fantastic - the freedom to walk out with no wallet or purse was really cool! Hope this helps. Enjoy!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $517 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nebraska Jamaicans”

Couples Swept Away Negril

5 of 5 stars
lincoln, Ne.
Dec 14, 2004
3/42 found this review helpful

My wife and I were at CSA Nov. 28th thru Dec. 4th. The only regret is that we didn't schedule a longer stay. It was everything and more than we expected. Weather was fantastic and staff and accommodations were all first class. We are already talking about a return trip. So many times you study a vacation plan and it just doesn't live up to your expectations. CSA was a refreshing exception. Thanks so much to everyone and we will see you soon.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $517 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Just another day in paradise.”

Couples Swept Away Negril

Dec 11, 2004
7/43 found this review helpful

This resort truly lives up to all these glowing reviews. As I read review, after review, after glowing review before I left, I thought, this place can't be THAT good. It is, really ! We were there from 12/1 to 12/10.
You will be made to feel welcome at the airport, in the Couples lounge. Have a Red Stripe, if you are a beer drinker. I guarantee that it will not be your last. That is some fine beer. My luggage was lost, and the greeter at the airport told me that the resort would give me a T Shirt to wear until my luggage came. Which they did. How is that for going the extra mile ? The ride from the airport is long, but there is plenty to see. I didn't think it was bad.
Rooms are just wonderful. That minibar is the only way to go. I lived on Red Stripe, Ting and bottled water out of that fridge. The maid service is quick, and unobtrusive, and they leave the room looking great.
The food is very, very good. Spicy and very flavorable. Many have commented that the portions are small, I was well satisfied at each meal. The dining room does not always open right on time, but so what. Where else do you need to be ?
Entertainment was OK. Casino and Auction was fun.
Drinks, oh my goodness...... I just went down the menu ! They are very tasty and they will happily give you as much booze as you want, as often as you want it ! That on top of the bottles of rum, vodka, gin and scotch in the room, oh yah, and the beer and don't forget the bottle of red and white wine in our room. Sorry liver !
The water sports are great. Good equipment, friendly helpful crew. Never a shortage of equipment, either.
The glass bottom boat and the catamaran were very fun. I decided not to go snorkling, because there were not many fish to see on the glass bottom boat tour.
The water and beach are just marvelous. I spent hours bobbing along on the floating pad.
I have one tiny frustration with the place. There is conflicting and confusing schedules re: activities. I never did figure out how to know when things were happening.
I cannot recommend this resort highly enough. Have the time of your life. It's all good, mon.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $517 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Couples Swept Away Negril

( 758-762 of 977 )
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