To reiterate many previous postings, the beach at Cocolapalm is outstanding! The water is perfectly clear (no rocks or seaweed at all) and calm; the sand is so soft it's like walking on velvet; the beach is never too crowded (and there were always plenty of lounge chairs); and because the location is so centralized, there's plenty of food, drinks, and activities available. On one hand, it's peaceful enough to just read or nap, on the other hand there's so much going on, you could spend the whole day just people watching (and buying things - fresh fruit, juice, and patties from the beach vendors). We camped out at the "adult" pool most of the time - you get your space and added privacy, but the view is just as beautiful. We did the hotel's glass-bottom boat tour one day ($20 US) and did some snorkeling (very low-key situation). The guys who took us were really great. They offered to take us out again another day early in the morning to see if we could see some dolphins.
As far as rooms go, we had originally booked a "standard room." But when we arrived, the room smelled awful - very musty/moldy and it wasn't very clean. We told the front desk, and they immediately updraded us to a "superior room." This room was a nice size (and we were very grateful for the upgrade), but still had some minor drawbacks. For example, the beds were hard, the television reception wasn't great, the shower had a weak stream, and there were no alarm clocks or hair dryers in the rooms.
Overall, the hotel staff were wonderful. The grounds/security staff as well as housekeeping/restaurant folks were incredibly sincere, helpful and friendly. It was nice getting to know some of them. You immediately feel welcome and safe at Cocolapalm, and it doesn't take much time at all to feel like you belong. I was happy to tip the staff well. The front desk folks, however, weren't as warm, and we were sometimes met with blank stares. One day we decided to do the horseback riding trip at Rhodes Plantation. The front desk people said they would arrange it, but they apparently just forgot or something. It would have been nice to have someone not just check us in, but spend some time to orient us when we got there.
Some other observations: breakfasts at the resort were great and a nice way to meet other vacationers (coffee can be very strong); dinners were just okay; drinks were just okay (drinks were stronger/cheaper next door to the right). The manager's party on Monday night was a lot of fun - music and free strong drinks. Aside from jerk, there's a lot of lobster around at the different restaurants down the beach. The Italian restaurant down the beach to the left was excellent. And the pizza at "Choices" was very good.
Negril is very casual - you can go barefoot most places (and topless on the beach). If you take a taxi (the hotel will arrange taxi's for you - don't pay more than $20 US round-trip ) up to the restaurants at the cliffs, you will want to have something on your feet, however. We liked the "Rockhouse" and the "Hungry Lion" out that way. And there were plenty more we didn't get to (like "Sweet-Spice" and "Chicken Lavish"). Lastly, have a lot of "tip" money on hand.
The final comment I will make is more about Negril as a whole. If you walk down the beach (which you will want to do) you won't be able to go 3 steps without being approached by someone who wants to sell you drugs. The first night we were there, this happened 12 times. The "sellers" tend to be friendly but aggressive and will keep pushing if you try to just ignore them. You must make eye contact and say "no." I never feared for my safety, however. It was more a matter of, as an introvert, I was really tired of having to interact with them all the time. It became impossible to have a nice quiet walk on the beach. For some this might be simply a minor annoyance, for others intolerable.
I definitely plan on returning to Negril and staying at Cocolapalm! Jamaica is cheaper than many of the other caribbean islands, and the beach at Cocolapalm is the best we've been to. If you're looking for a mellow vacation where beach culture is the main activity, this is the place for you.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners, Families with young children
I selected this hotel as a top choice for:
Beach / Sun