My wife and I have never taken a trip to the caribbean and after internet surfing decided on Hedo 3. We were not disappointed. We traveled with another couple and upon arrival met the very cordial and friendly staff, especially the bartenders, particularly Helmsley, the bar supervisor and from that point on had a great time. We had a ocean front room near the Scotch Bonnet cafe and I have no complaints. Food was good, if not great with plenty of variety. We ate at the Japanese and the Italian restuarants (I liked the Japanese one better)but the Scotch Bonnet was great for jerked Jamaican. The floor shows were fun but could be a little repetative. My wife and I have been talking with friends and are starting to think about making arrangements to go back with a larger group as soon as possible. WE LOVED IT.

Here is an email comment I sent to the Hedo Staff:

Dear Sirs,
This was my 5th visit to Hedo. Overall each and everytime I have a great time. However, there are 3 issues I have noticed to be recurring and I thought, since it happened again this year, that it needs to be said.

1. The food- In the (3) restaurants & grill, the food is always delicious, the dining room--touch and go--sometimes yes and most times no.
a. I found there was limited variety in the daily breakfast selection. It was very boring.
b. Lunch is usually spent at da grill or the scotch bonnet. I am always satisfied.
c. Dinner-- I often the found the food to be overcooked and dry (e.g. baked white chicken meat).

2. Towels and washcloths- If there is one thing I cannot stand, lieing to me is one of them. When I first arrived, fresh towels and washcloths were not an issue. But as soon as the masses came in from Thurs on, towels and washcloths became scarce. Several phone calls and front desk visits were made to try and make sense of this and each time I am either told, they are in the wash or we will send someone right up with some. I literally had to hide my washcloth to make sure I had one each time I bathed. Not cool at all.

3. Repeaters reception - never heard of it and was never invited. What's up with that?

Though I will continue to make Hedo III my regular vacation spot, I feel I have no choice other than to bring canned food, washcloths and towels. That to me is ridiculous to have to do when Hedo III is an ALL-INCLUSIVE resort.

I do hope you find my comments to be helpful and I do hope when I return I will not witness and experience a repeat performance of my above complaints.

Perhaps I am not the first to make comment. If I am I would be surprised. None the less, I thought it best to give you feedback just in case you didn't know where my (as well as a few others in my group) dissapointments in Hedo III lie.

Thank you in advance for your attention to these matters.

We've just return from a 5 day stay at Hedonism 3 and it was fabulous. The staff were very friendly and did everything to ensure you were confortable and were involved. They are many activies which you can be involve in - from the fun to the fun and erotic. The rooms are beautiful, in which, most are ocean front.. The grounds are very well kept and the food is delicious. We had some much fun that we are planning to spend New Years are Hedo 3.

Well let me begin our experience in saying that my new husband booked our stay at Hedo III as a surprise honeymoon spot for us after our recent wedding. When booking the resort, he paid for a room for us to be in an ocean-front suite.

When we arrived at the resort at 1pm (check-in is at 3pm) on a Monday, the front desk allowed to us to go ahead and check into our room, room 929. The bell-hop took us on a brief tour of the grounds, all of which were beautiful. As we approached the room that we were supposed to be staying in during that week, a worker appeared from the room stating that the room was being repaired and that it was not ready for us. We were then escorted back to the main lobby, where we were not offered anything while we waited on the couches in the lobby. Our luggage was placed outside in the front lobby with no one to watch over it. We had to find our own food and drink and take turns getting it, as we did not want to leave our luggage unattended. Since normal check-in is 3pm we put up with these circumstances, until 3pm when we approached the hotel staff and were again told that our room was not ready. They showed us another room that was considered ocean front, however, the only view was of bushes surrounding the property. The staff then proceeded to allow us to stay in the room next door to our promised suite until it was to be ready, which was promised that same day by 6pm. At 5:30 that evening my husband and I ventured over to room 929 to see the progress of the work being done and we were informed by the workers that the work would not be complete until Wednesday afternoon. Since we would be moving rooms, my husband and I did not unpack our belongings. On Wednesday afternoon, we were again informed that our room was not ready and then the staff attempted to get us into another room with a view of the volleyball courts. The room itself was not appealing as it smelled of smoke. We were then again promised that our room would be ready on thursday afternoon. By this point in our stay, still on our honeymoon, we conitnued to live out of our suitcases and could not fully enjoy ourselves with the stress of this situation. On wednesday evening we were sent a bottle of champagne and chocolates. And the resort did take some charges off of a couple's massage received at the resort. (The massage therapists and couple's massage was great!)

Thursday afternoon approaches and again the room we were promised was not ready. At this point, the manager escorted us to the executive offices and informed us that since our stay had been less than comfortable thus far, he would allow us to remain in the current room and refund the difference in price from the ocean front suite that we did not receive. In dealing with the stress of the first few days of our stay we requested that the nights in which we were unable to unpack be comped to us in a future stay at the resort, 3 nights in which we were given false promises of a room that we never received. The manager that we spoke to promised to speak with his manager and that he would call us in our room with what had been resolved. We attempted in the next 2 days to speak with this manager and still no word. As we were waiting in the lobby of the resort for the bus to take us to the airport, we received a letter from management that offered us only one night for a future stay.

Because this was a honeymoon trip, my husband and I were very disappointed in our treatment from the management and the lack of communication amongst staff members and maintence workers. We felt like this experience was a headache versus the romantic fun time we had paid for.

The bar staff and wait staff were far more likeable and did an excellent job in making sure, once we were checked in, that we had a drink or the food we needed. The restaurants had better food than the buffet, however, we constantly had the feeling that we were being rushed out to fulfill another reservation behind ours.

Because of our experiences, my husband and I will most likley not be returning to this resort.