The Embassy Guest House is the worst hotel in San Juan. The area smell like urine, I feel like vomiting each time I leave the motel. Let me get started: The room carpet in the room I was staying is so dirty, I dont know how long it has been cleaned. The television is 13 inches, very old. The bathroom has a old antique shower head, no tub. The only thing that was good in that room was the cold AC. The area is mostly homosexuals, men are kissing men in the streets. If you have small children, bring a blind fold. The gay people did not mind me as much as the nasty smell in the street. San Juan is such a beautiful place to have this bad hotel right in the middle of many beautiful hotels, stores and restaurants. I think the owner for this motel needs to redo the whole place, do some updatings, paint the walls, change that dirty carpet, those old tiles in the other rooms, change those ugly curtains and the those ugly looking paintings on the wall. Those paintings are very depressing. I think to charge $69 a night is a crime and it should be illegal. There is no phone in the rooms for emergency, no clock, no iron, no blow dryer, no shampoo, no lotion. If you are planning to visit San Juan, and trying to stay at that motel to save money, work for two more weeks, save a little more money and go elsewhere. The atlantic is also the same owner, do go there either.
The staff is very unfriendly, they only care about making money, not the guests.
The word customer service does not exist in that place. I cannot believe this motel is still in business. They ought to shup that place down. I think one star is too high for that hotel. If I had other option, I would give Embassy Guest House, a Big fat 0.








