I was in Cd. Juarez for business at the American Consulate like just about everyone who comes to this ugly city. I want to advice people who are coming here for the first time about what happens and a little about my experience. I decided for this hotel for safety issues: 1. They had a shuttle at 6am and another at 7am to the Consulate. 2. They have security at the main entrance and it is a gated hotel. (about 6 feet high brick wall) your car is safe in the parking lot. The hotel puts out breakfast in the lobby every morning. Coffee, orange juice, milk, cereal, fruits and pan dulce. Enough to get you through the morning. There is one computer with internet access for your use. Very nice hotel. The pictures don't do it justice. It is better and cheaper than the Holiday Inn down the street. There's an ATM outside by the security gate. I had to stay for 4 nights, was planning on two but had issues at the Consulate. They don't accept passport fotos from Walgreens. You have to take them here across the street from the consulate ($15). DON'T DO your medical exams in the US. They won't except them. You have to do them at their two medical facilities across the street and next to the consulate.($200) That was my bad and I had to stay extra and they rescheduled me for two more weeks so I have to go back and I will be staying at this hotel again. PLEASE have the beneficiary have his/her Mexican passport because you can't get the medical exams without it. ($80) copies across the street ($20). You have to go with $$ or you are not getting anywhere. Only $5 for a taxi from the Consulate to the hotel. DON'T PAY ANYMORE!! There is a little market place across the street that you could go and stack up with snacks. A taco place next to it and ladies, a little boutique with nice clothes next door too. There's a seafood Restaurant across the way too. Please have your documents ready. I hate for someone to go through the same hell that I did and I have to go back. FYI..husband/wife, only beneficiary is allowed in the interview. The other has to wait outside across the street. Sometimes for 4-6 hours. Make a meeting point. Hope this helps alot of people.

I have been going to Mexico for the last 18 years and have stayed at the Hotel Colonial all but one time. The rooms are always clean, employees friendly, grounds and pools(2 standard and one wading) are kept very clean and the whole compound is very secure. The rooms were remodeled about 5 years ago, with new bathrooms and furniture. I would recommend this hotel to anyone wanting to stay in Juarez and not sure of where to stay.

Not such a spectacular place. It was clean, modern, secure. The pool was nice, clean, kid friendly. Breakfast bar was standard.
Why put up with a snooty desk clerk? They never did explain where the door bell was to the front security gate to the street. I had to learn about it through observation while waiting for taxi.
Upon arrival I notice no iron in the room ( common). What is not common, no offer of assistance, nor did I get use of one until third night into my four day trip, ( with an insistence that i use and return it quickly).
No restaurant or bar on the premises. Sometimes after a long day at work a sandwich and a beer is just fine.
There are other hotels in the area just as nice, with a few more amenities. I doubt if i will return, or recommend Hotel Colonial for business travel.

This hotel is GREAT! A friend of mine told us to stay there when we went to Juarez for business at the consulate, and we ABSOLUTELY loved it! We stayed for 4 nights.. The front desk staff was great, a little snooty, but I like that... :) The breakfast was free, there were always plenty of newspapers, in english and spanish, to read. The pools weren't heated, but that is pretty common in Mexico, the sun usually does the trick. The pools are BEAUTIFUL! The room was very clean and everything from the front desk to the room to the pool was very modern and beautiful! I would say, spend the extra money to stay here, it was gated in, and the guards are very good about keeping things safe and guarded, which could be a problem in this town!! :) I wanted to write a review because this hotel is amazing, and I didn't think that people were as excited about it as they should be.. the pics of the hotel didn't do justice either, it's beautiful.. maybe I still have some pics that I could upload.. STAY HERE!