Well I read with horror some of the awful reviews, but it was too late to make other plans. Once I arrived, I was pleasantly surprised. Contrary to what others have said, there are plenty of staff who speak English...just not very well. All they are looking for is some effort on your part to speak some Spanish. That literally opens doors for you. My stay was great. The room was spartan, but clean. The pool was very nice as were the activities directors. They are always asking for folks to join in games or excursions (free ones). Sure, you may not get a 44oz. cup of booze from the bar, but go visit them as often as you wish. They will happily pour you as many as you want. The food was fine. No issues with anything. It wasn't 5-star, but is wasn't awful by any stretch. One restaurant is all you have. It is open for breakfast and dinner. The snack bar is open for lunch. If you want to go eat elsewhere, there are a myriad of places within walking distance.
All in all, I wouldn't mind going back. However, I compare every all inclusive resort in Mexico to the Golden Parnassus in Cancun. That place is top-notch, and by comparison, the Ritz is simply average.










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