After several years of east coast vacations, we were really looking forward to our third trip back to Park Royal Villas in Ixtapa. It has been three years since our last visit. Starting a the airport, things were not quite the same. A fellow who identified himself as a representative of our vavcation club (with appropriate tags) got us a cab at $20 over cost. To get our $20 back we had to sit through one of those awful time-share presentations the next day. Apparently these vendors have ID tags (Fake?) for multiple locations, and depending on where you are going, have one for most of them. Oh well, we did get our miney back plus dinner, so......I guess it worked out.
Check in was very interesting. We got there at check in time - stated right at the desk 3PM.
We were told that check in is 4PM. Since we had come from northeast USA, we were not quite dressed for the hot weather. Were we offered a place to change. NO WAY. Instead at 4 PM we were told our room will be ready in 1/2 hour. The people who were in our room had not left yet. Check out time is noon, so they were a little (4 1/2 hours) late.
Finally, we did get into our room, while the maid frantically tried to hurry up while we were there. We got out of our sweaty clothes, and got changed.
We made it to the beach for our next surprise. On the weekends there are hordes of people who bus an car trip in for the day. I live down the Jersey shore. We called them "day-trippers". They bring their coolers, and beach supplies. These groups parked themselves just a couple of feet from our roped-off resort beach. I have no problem with that. But, the problem is, when they leave, the beach is litterally full of debris and trash. The streets outside our resort were stuffed with trash bags overflowing the small bins that were available. The bags were all over the sidewalks, and it was like ringing the lunch bell for all the neighborhood dogs and birds. By morning the sidewalks were full of garbage. It took until Tuesday for the town to be cleaned up like it usually is. Also, with our
beach showers right at the roped off area, and the entracne to the pool right there, continually the lifeguard or security had to chase the day-trippers away from our showers.
It was as though no planning at all had been put into providing bus parking, changing facilities, and trash containers for these people, so they just used our resort. It was a mess.
Other problems including the loss of electricity for almost a whole day, throughout the area.
The curcuit breaker in out room tripped at least 5 times a day, so we did not have light in our bathroom many times. The day-bar was unlocked the 4th day we were there, We only told the front desk 4 times by then. What do you want for XXX dollars a day.
The final insult was when the front dest called us at 11AM to check out. They told us to hurry up/ they needed the room!!!!
Nevertheless, we did enjoy Ixtatpa and Ziwah. We always enjoy the people, the restaurants and the bars, and have attached some photos for a possible iterniery and some places to visit while you are there. Just because we were not 100% satisfied with some of the conditions, we still love the town.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.