My boyfriend and I stayed at the Barcelo from May 25 - June 1. We recently graduated from college so we were on a budget and didn't feel like "finding ourselves" on a backpacking trip through Europe. The Barcelo was PERFECT for our needs as it wasn't like stepping into the United States as many luxury hotels tend to be, but still had many of the luxuries we're used to. We were debating Barcelo and the Las Brisas, and were glad we chose the Barcelo because the all-inclusive package took a lot of stress out of our vacation. We had met a woman on our day cruise who said Las Brisas' dining was super expensive. There were a lot of things to do and eat at the Barcelo, but no one would judge you could just stay in your room and catch up on well-needed rest.
At the front desk, we asked for a king-sized bed so they upgraded us to an ocean view room. I think it was smart to begin our stay on Sunday, since many Mexican families stay only a weekend, which made the rooms available. We were on the 9th floor, and immediately checked to see if they got ESPN as the Celtics were in the middle of a playoff series with Detroit. The room had it, and they also played most major sporting events down in the lounge where we could enjoy a drink.
Speaking of the drinks, many of these reviews said they weren't watered down, but I beg to differ. While tasty, the mixed drinks didn't have any kick, so if you're looking to have a Cancun-for-spring break experience, you might want to stick to Cancun. The Barcelo is very family and couples oriented, and a young single or a group of young singles would feel very out of place.
The pool was gorgeous and always the perfect temperature. While there was no problem finding a chair, it is difficult finding a chair in the shade beginning on Thursday, when the families start gravitating to the resort. That's also when there starts to be kids in every nook and cranny of the hotel. Luckily, the beach is down a few steps from the resort and always had an open chair in the shade. We did prefer the pool because there were a lot of fun activities that were amusing to watch like a balloon animal competition, and what I can only explain as "alternative water aerobics." We would watch them from the poolside restaurant which was a nice change of pace from the buffet.
When you do find a place to lay, a waiter is there in minutes to take your drink order. There are also water sports there, where you can go parasailing or jet skiing. We went jet skiing and it was $40 for a half hour, and was worth it since I had never done it before and was scared out of my mind.
The food was descent. I have an especially bland palette, so I felt lucky to see pasta, chicken, and salad and not be disappointed. However, I would not recommend this hotel for any connoisseur (food or wine) as there was little variation. On the other hand the fine dining restaurant in the hotel, Don Quijote, was EXCELLENT, had a great wine list, and wonderful service. Of course, there were mixed reviews from the guests we talked to, but it might have just been what I ordered, the chicken suprema (or something to that effect) which was cheese-stuffed chicken with a side of whipped potatoes. For every 3 nights you stay, you get a free meal, and we definitely would not have paid extra to stay there.
House keeping was very efficient. We always left a small tip for them. One time I accidentally left them 200 pesos instead of 20, and they left it there, assuming it was a mistake. So they were also very trustworthy. They begin relatively early though, so make sure you put the do not disturb sign on the door if you're like us and enjoy sleeping in.
In fact, the only problems we had with the service was the front desk. When we arrived in our room, the mini-fridge and the safe were locked, and we had to ask repeatedly for someone to come upstairs, and one came for the refrigerator by nightfall, while the safe wasn't unlocked until the next day.
Other than that, the staff was perfect. The piano player followed through on one of my requests, one waiter put a little extra alcohol in my pina colada, and Alberto, who is the activities coordinator, was quick to book everything we wanted to do. Since we were on a budget, we had to choose wisely and ended up swimming with the dolphins and going on the Picante day cruise. Absolutely do both of those things! The dolphins and trainers were so great, and the Picante crew were awesome! The cruise lets you go snorkeling, sailing, and parasailing on their spinnaker, which ultimately saved us a lot of money since we didn't have to do it all separately.
One downside to the hotel were the paper-thin walls. So all you honey-mooners, beware that we heard the a person in the room next to us brushing his or her teeth. Also, the halls are long corridors with tile flooring so every sound was amplified. We thought someone was knocking on our door, when he was actually a few doors down. On more than one occasion, I was woken up by people shutting doors.
The most memorable part of the trip for me was walking on the beach at night. There are a few couples and families out there enjoying the ocean, and on our last night, there were even fireworks. Although, I think that was a one time thing, since we walked over to where they were coming from and there were police with giant rifles giving the man a talking-to.
Overall, we felt safe and didn't feel "played" for being tourists. There is a very important oversight we finally noticed on our last day, however. The hotel has a program called "Club Barcelo" where for an extra $25 per person, you can get unlimited meals at Don Quijote, and unlimited internet. Without that, you're paying $15 a day for internet. At least look into it when you get there.
Would I go back? YES! After I left, I was seriously considered moving there because it was so relaxing, especially after 4 years as an undergrad. Everyone was so pleasant and the scenery was beautiful.









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