We are newly married professionals in our 50s from Kansas with extensive travel experiences. My wife had been here before and wanted to return but I was hesistant based on previous reviews posted here. I was expecting a hotel overrun by kids, inconsistent service, hot and poorly maintained rooms, with below average food and drink.
All I can say after staying there for a week is those reviewers either stayed at a different resort or have issues that prevents them from simply enjoying vacations without complaining about something.
We arrived early afternoon which gave us the chance to get settled, tour the property, have a drink (or two), enjoy a swim and reserve a tennis court for the next morning. From that point on, our itinerary consisted of playing tennis early each morning before it got too hot, eating breakfast, slipping into our bathing suits and relaxing by the pool or on the beach everyday.
Yes, the tennis courts are slippery than were accustomed to and one is slightly slanted, but we modified our game to fit the conditions and had a wonderful time playing. The daily exercise helped offset the food and drink that followed each day. The pro was gracious and always let us pick the court on a first come, first serve basis. Bring your own cans of balls, though.
We had a sixth floor room at the end of the hall. Those rooms do not have a balcony, but are larger, have king beds, and the most privacy. We literally did not hear anyone once we were in the room, except for when we opened the window to listen to the waves. The bed was very comfortable and the AC worked perfectly. We never turned on the TV so I have no idea what was available.
We found the buffet food to be more than acceptable, especially the breakfast offerings. I also concur on the excellent hamburgers served by the pool. Don Quixote was excellent, especially the lamb. Be sure to ask for the flaming coffee dessert! The waiter puts on quite a show during the preparation.
We did not take in the nightly entertainment, except for the live music and dancing in the bar later at night. We walked to Carlos n Charlies and Senor Frogs a couple of nights and recommend both.
I've done extensive diving so I was not interested in the Ixtapa Island snorkeling trip. However, we did enjoy the sunset cruise, jet ski rentals and the marvelous massages from the ladies under the beach tents just south of the hotel. My wife didn't let a beach vendor go by without wanting to buy something, but they were not pushy and appreciated our desire to be left alone.
Anglos were definitely in the minority with only a few Canadians and Americans. I found the Mexican families to be friendly, courteous and attentive to their children. At no time was I annoyed by the children. Most importantly, I found them to be very honest when I lost my Gucci necklace worth over $1,000 in the pool. The lifeguard, who did not speak English, saw me scouring the pool and I explained through sign language what occurred. He asked several family members in the area and they asked their kids and, sure enough, one of them found it and gave it to me. They could have easily kept it.
We would go back in a heartbeat.
















