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Holiday Inn Ixtapa Hotel: Traveler Reviews

Call now to book: 877-270-6397 from HolidayInn.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 22 Reviews
5.0 of 5 stars
7
4.0 of 5 stars
10
3.0 of 5 stars
2
2.0 of 5 stars
2
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#10 of 28 hotels in Ixtapa
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 153
  • Address: Paseo De Las Palmas Esq , Agua Ixtapa 40880 Mexico
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Modern hotel with facilities for business or leisure travelers located two blocks from the beach near the Dolphinarium. This description is based on information provided by the hotel.
Business Center Fitness Center Free Parking Restaurant Room Service Swimming Pool
Check Rates: $196 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Holiday Inn Ixtapa Hotel

( 8-12 of 22 )
“Poor choice”

Holiday Inn Ixtapa Hotel

2 of 5 stars
willmar
Mar 26, 2007
3/8 found this review helpful

I have been to various destinations in Mexico and usually stay in economical hotels. I had realistic expectations for the Holiday Inn, but was very disappointed.

I was given one key and no instructions when I checked in. Evenutally, I found a maid who explained there is no electricity in the room unless your electronic key is placed in a sensor inside the door. So every time I went out (and took my key with me, of course), the room would heat up and it would take a good hour for the air conditioner to make it even reasonably comfortable.

The bathroom in the main floor lobby had four stalls. Two stalls were locked, a third had no toilet seat, and the fourth barely flushed. All of the common areas were in similar condition. There was no food/beverage service in the pool area. I went into the bar at 10:00 Saturday night and was told the bar was closed for the evening. The next day the bar was open, but out of tonic water. Not exactly an exotic request! Furthermore, there were no activities and no entertainment. Other than sitting by the pool, the hotel had little to offer.

I was aware that the hotel was about a ten minute walk to the main hotel area (this would have been shorter; however, the only 'functioning' entrance was on the far side of the property) I didn't realize that it would be across a vacant lot and through a shabby part of the business district. The public access to the beach was also rather trashy and poorly lit. Although I was frequently assured that Ixtapa has little serious crime, I didn't feel safe in these areas after dark.

I expressed my concerns to the manager who said any type of refund was impossible since hadn't I booked my reservation directly through the hotel. I booked using the comparative pricing provided by Trip Advisor. This system sure seems to be a good deal for the hotel. No matter the condition of the hotel or the quality of the service, they get their money.

I left early and won't return. Nor would I recommend it to others.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
krisbe's Summary
Date of Stay: March 2007
Member since: January 11, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $196 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“Fabulous should be rated as a 4 star”

Holiday Inn Ixtapa Hotel

Mar 15, 2007
3/3 found this review helpful

Returned March 13th from a week in Ixtapa. Stayed at the Holiday Inn Ixtapa. This hotel should be rated a 4 star not 3. Staff is friendly, cleanliness is a 5 out of 5. Food was excellent - they have just about everything from a simple hamburger meal (well cooked) to medallion pork roast and prime rib beef. Accomodations were comfortable and spacious. The view from the Hotel is breathtaking (ask for a room on the 6th floor overlooking towards the beach). I highly recommend this Hotel. I am definitely returning next year.

  • This TripAdvisor Member:
    • Liked — the Area of Ixtapa
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
butterflyToronto's Summary
Date of Stay: March 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with friends
Age group: 35-49
Member since: March 04, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $196 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“Great Hotel”

Holiday Inn Ixtapa Hotel

Feb 22, 2007
3/3 found this review helpful

My husband and I just returned from a week at the Holiday Inn in Ixtapa acquired at an unbelieveable selloff price on the internet. I have to agree with the other reviewers, the hotel was excellent. It has only been open a couple of years so it is quite modern. Granted it is a bit of a walk to the beach but we didn't mind it one bit. It's close to the plaza, restaurants and markets. The room was large and sported a king bed, dresser, 2 closets, tv, free safe, a huge walk-in shower, coffee maker with free coffee every day, iron and ironing board, hair dryer and shampoo, soap and lotion replenished each day. The towels provided were large and soft. They provide 2 bottles of water free of charge. If you're concerned about the hotel water simply buy a 5L jug of water at the Supermarket for $20 pesos (2 dollars) to make your coffee with. When the maid noticed we had bought 2 small coffee cups to use instead of the styrofoam ones provided, she immediately made replaced ours with regular cups. We had no balcony thought just a patio door. We had our coffee and pastry each morning in front of that open door watching the sun come over the horizon, breathing the fresh morning air and watching the gardeners and pool people prepare for the day. The hotel staff were very friendly and helpful. The pool was beautiful. Lots of lounge chairs and umbrellas. The pool temp was just right to cool off in and not turn into an ice cube. We didn't stay all inclusive but did eat in the restaurant twice and the food was paletable. The cheeseburgers and hot dogs were very tasty. The beer - well how can a cold cerveza around the pool in 30 degree temperatures be anything but wonderful. We were not disappointed with the quality and quantity of restaurants nearby. Most places offered 2 for 1 happy hour and the food prices were very reasonable. We were 110% satisfied with this hotel and we would have no problem returning.

  • This TripAdvisor Member:
    • Liked — Lovely pool area
    • Disliked — Wooden doors are fairly noisy when closing.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vacation Val's Summary
Date of Stay: February 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: March 03, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: $196 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“A good room for the price”

Holiday Inn Ixtapa Hotel

Feb 1, 2007
4/4 found this review helpful

We went to Ixtapa for four days to get away from the cold and snow in Colorado. It was 88 degrees each day in IXtapa. I picked the Holiday Inn because of it's low price, location, and because it is an international chain. Always remember that Mexico is different, with its own culture and standards. That's why we go there.

The hotel is nice with a great pool. Our room was pretty basic. It was roomy with tile floors, walk-in shower, central air, free room safe, TV, and king bed. The AC kept the room too cool at night. Miguel, the maintenance guy could not get the thermostat to respond, so he told us to turn the system to OFF when it gets to cold. Though I left a nightly tip for the maid, I had to track her down to get clean glasses and coffee for the room. All done with a smile and a gracias. That's Mexico.

The hotel is about a fifteen minute walk (not five or ten) to the main Ixtapa beach. There are two public walkways to the beach - the one by the Barcelo hotel is closest to the Holiday Inn. Walk toward the beachfront hotels and you will see the Barcelo to your left. Time-share hustlers are everywhere. We got a beach palapa , free snacks and drinks and four free meals for listening to a fairly low-pressure two-hour time-share pitch.

The hotel provides free transportation to and from two beaches - Playa Quieta and Playa Linda. But, you have to ask the concierge - they don't advertise the free rides. We had two very nice days of snorkeling by taking the free shuttle/taxi to Playa Linda and riding the water taxi to Isla Ixtapa ($35 pesos each round trip). Lounge in a beach chair with a table, drink cerveza, eat local food, and swim or snorkel. Water was surprisingly warm and comfortable. Visibility was about 30 feet. Plenty of fish and coral. Ask for a menu to verify the prices. Otherwise your waiter may charge you a few dollars more.

We did not eat in the Holiday Inn restaurant, though it looked nice. I recommend eating at "Mama Norma and Deborah's" restaurant at the plaza - about a ten minute walk. A good breakfast for $5 U.S.

Unless you just have to stay on the beach, I would recommend the Holiday Inn, expecially if you are on a tight budget.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RetiredOnTheBeach's Summary
Date of Stay: January 2007
Member since: December 13, 2006
Was this review helpful? Yes No
Check Rates
Average price*: $196 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“Best Holiday Inn”

Holiday Inn Ixtapa Hotel

4 of 5 stars
toronto canada
Jan 13, 2007
3/3 found this review helpful

A great Holiday Inn
The staff was extremely helpful and the rooms were perfect.We had a large balcony with patio furniture.The bathroom shower was an unexpected treat...glass surround with marble.The only complaint was the smell of the grill that permeated the air conditioning system into our room.
Eat out in town.....very inexpensive and lots of restaurants to choose from.
Can't wait to return..

  • This TripAdvisor Member:
    • Liked — brand new hotel feel
    • Disliked — air conditioning
    • Tips/Secrets: — stay here for a good deal and bring a beach chair and umbrella for the beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mmcrabbit's Summary
Date of Stay: December 2006
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: August 10, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $196 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com

Reviews of Holiday Inn Ixtapa Hotel

( 8-12 of 22 )
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Holiday Inn Ixtapa Hotel Also Known As

Address: Paseo De Las Palmas Esq | Agua, Ixtapa 40880, Mexico