We needed alternate lodging after arriving in Ixtapa and needed it on a budget. The Holiday Inn Ixtapa was very helpful. We got a great room with a wonderful view of the pool and you could also see the beach at the last minute. We had found Holiday Inn Ixtapa to have the best price online and thought if we went into the hotel we might get a better deal. No such luck and we ended up using their computer to book via orbitz. However we had the best priced room out of everyone we met. Plus we were not at an all inclusive place and got to eat at the many little local resteurants that were GREAT and very cheap! All the little taco stands we went to were 300x better then the two nice restaurants we went to while there. (Franks was great...it had the best pico de gallo!!!!) The location of the Holiday Inn Ixtapa is not right on the beach, but is a three minute walk away. Markets and resteraunts are located right across the street and the clubs are a few minutes walk away. (we walked everywhere and had no problems finding places or feeling safe) The only place we took the shuttle to was the airport and Ixtapa Island. The staff was very friendly, great internet access, and the hotel was very clean. I was traveling with three girls (all in our late 20's) and we always felt safe and secure. Holiday Inn Ixtapa is very family friendly and you will find locals staying at the hotel during the weekends. All of the locals we met were families and were very nice and most spoke English. I would have to say that Ixtapa is the cleanest and most beautiful beach I have ever seen in Mexico and Hawaii. The water is perfect for swimming and the weather in March is perfect! I am now in the process of planning my wedding there! And many of our wedding guests will be staying at the Holiday Inn due to our high recommendation of it! Even my aunt who said "I would never stay in a discounted place like that in Mexico!" is staying there since I showed her pictures and she changed her mind! Lol...The picture of their pool does not do it justice and has a great swim up bar!!!!!! Also check out Carlos and Charlie’s while you are there! And if you want to Sky dive and land right on the beach you will find the guys to talk to next to the Carlos and Charlie’s pool!! Try it! It is AMAZING! And only cost around $300!!! Ixtapa Highly highly highly recommended as well as The Holiday in for everyone!

I have been to various destinations in Mexico and usually stay in economical hotels. I had realistic expectations for the Holiday Inn, but was very disappointed.

I was given one key and no instructions when I checked in. Evenutally, I found a maid who explained there is no electricity in the room unless your electronic key is placed in a sensor inside the door. So every time I went out (and took my key with me, of course), the room would heat up and it would take a good hour for the air conditioner to make it even reasonably comfortable.

The bathroom in the main floor lobby had four stalls. Two stalls were locked, a third had no toilet seat, and the fourth barely flushed. All of the common areas were in similar condition. There was no food/beverage service in the pool area. I went into the bar at 10:00 Saturday night and was told the bar was closed for the evening. The next day the bar was open, but out of tonic water. Not exactly an exotic request! Furthermore, there were no activities and no entertainment. Other than sitting by the pool, the hotel had little to offer.

I was aware that the hotel was about a ten minute walk to the main hotel area (this would have been shorter; however, the only 'functioning' entrance was on the far side of the property) I didn't realize that it would be across a vacant lot and through a shabby part of the business district. The public access to the beach was also rather trashy and poorly lit. Although I was frequently assured that Ixtapa has little serious crime, I didn't feel safe in these areas after dark.

I expressed my concerns to the manager who said any type of refund was impossible since hadn't I booked my reservation directly through the hotel. I booked using the comparative pricing provided by Trip Advisor. This system sure seems to be a good deal for the hotel. No matter the condition of the hotel or the quality of the service, they get their money.

I left early and won't return. Nor would I recommend it to others.

Returned March 13th from a week in Ixtapa. Stayed at the Holiday Inn Ixtapa. This hotel should be rated a 4 star not 3. Staff is friendly, cleanliness is a 5 out of 5. Food was excellent - they have just about everything from a simple hamburger meal (well cooked) to medallion pork roast and prime rib beef. Accomodations were comfortable and spacious. The view from the Hotel is breathtaking (ask for a room on the 6th floor overlooking towards the beach). I highly recommend this Hotel. I am definitely returning next year.

My husband and I just returned from a week at the Holiday Inn in Ixtapa acquired at an unbelieveable selloff price on the internet. I have to agree with the other reviewers, the hotel was excellent. It has only been open a couple of years so it is quite modern. Granted it is a bit of a walk to the beach but we didn't mind it one bit. It's close to the plaza, restaurants and markets. The room was large and sported a king bed, dresser, 2 closets, tv, free safe, a huge walk-in shower, coffee maker with free coffee every day, iron and ironing board, hair dryer and shampoo, soap and lotion replenished each day. The towels provided were large and soft. They provide 2 bottles of water free of charge. If you're concerned about the hotel water simply buy a 5L jug of water at the Supermarket for $20 pesos (2 dollars) to make your coffee with. When the maid noticed we had bought 2 small coffee cups to use instead of the styrofoam ones provided, she immediately made replaced ours with regular cups. We had no balcony thought just a patio door. We had our coffee and pastry each morning in front of that open door watching the sun come over the horizon, breathing the fresh morning air and watching the gardeners and pool people prepare for the day. The hotel staff were very friendly and helpful. The pool was beautiful. Lots of lounge chairs and umbrellas. The pool temp was just right to cool off in and not turn into an ice cube. We didn't stay all inclusive but did eat in the restaurant twice and the food was paletable. The cheeseburgers and hot dogs were very tasty. The beer - well how can a cold cerveza around the pool in 30 degree temperatures be anything but wonderful. We were not disappointed with the quality and quantity of restaurants nearby. Most places offered 2 for 1 happy hour and the food prices were very reasonable. We were 110% satisfied with this hotel and we would have no problem returning.